Is Neon Down? Check current status

Check if Neon is down, official outages, user-reported issues, and outages map.

Current Neon status

Neon is working normally

Updated from Neon official status page

Having problems with Neon?

Neon service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Neon status data.

Neon Outage Map

View Neon Outage Reports Map

Recent Neon Outages and Downtime History

IsDown has tracked 85 incidents since started monitoring Neon status in June 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Oct 16, 2025
01:04 PM CEST
Minor
Authentication issue in multiple regions
We are currently experiencing an issue with authentication for some user-created roles in multipl...
about 3 hours
Oct 14, 2025
06:16 PM CEST
Minor
Degradation of database operations for projects in AWS us-east-1
We are aware of an issue affecting projects in AWS us-east-1 and our team is investigating.
about 2 hours
Oct 03, 2025
05:29 PM CEST
Minor
We are currently experiencing occasional timeouts and connectivity issues in Azure us-east-2
We are aware of the issue and are investigating the scope, root cause, and potential mitigations.
about 22 hours
Sep 05, 2025
07:11 PM CEST
Minor
Operations timing out in us-east-1
We are aware of the issue and are investigating the scope, root cause, and potential mitigations.
41 minutes
Jul 03, 2025
12:34 PM CEST
Minor
Users are experiencing problems when trying to update payment details in Neon Console
Currently users might experience problems when trying to update payment details in Neon Console. ...
about 1 hour
Jun 25, 2025
07:27 PM CEST
Minor
Increased API & connection latencies in us-west-2/us-west-2
We have identified the underlying cause of this incident and are actively working to implement a ...
43 minutes
Jun 20, 2025
06:52 PM CEST
Minor
High control-plane latency in us-west-2 & us-east-2
We observed high latencies on Control Plane in us-west-2. APIs and compute startups are affected....
about 4 hours
Jun 18, 2025
04:23 PM CEST
Minor
issues with project creation and long-idle compute starts in us-east-2
We are aware of an issue affecting new project / branch creation and waking up idle endpoints tha...
about 3 hours
Jun 12, 2025
09:31 PM CEST
Minor
Neon Console logins are failing
We are aware of an issue with login to the Console and are investigating the root cause, and pote...
about 1 hour
Jun 12, 2025
04:16 PM CEST
Minor
Issues with suspend_compute operations in us-east-2
We are aware of the issue and are investigating the scope, root cause, and potential mitigations.
32 minutes
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User comments about problems with Neon

  • P1001 error cant reach database.

  • Anna - Won’t call to verify number.

  • Michaelangelo - My neon app isn’t allowing to verify my number is there any tech help that can guide me through the process so I can get back on the app? Thanks you in advance….

  • Candie - Hello the neon app is currently not working properly at all.

  • Kim - It has been saying access token not available for hours call failed.

  • Berta - It says it not available for calls says error loading.

  • Catrina - It won’t allow me to make calls nor earn any money , my account states zero has been earned . I have no cashout at all.

  • John - App keep saying loading profile HELPPO!.

  • Ana - Since yesterday the app is not working it says something about the internet but my internet is working fine. All my other friends have the same problem. Here in New York. .

  • Sean - Not working on samsung smart TV or android phone.

  • Karen - Saying appears to be a issue with server try again later.

  • Yeabsira - Neon DB is down. I can't access the table inside the dashboard .

  • Conrad - Neon is saying it's down and will be back up and running soon.

  • Indy - All shows and movies not loading but other apps work fine.

  • Debbie - The neon app won't open. Just says Neon has stopped working the the app shuts.

  • Tim - It's telling me notifications have been updated but I can't get any further .

  • Susan - Can open Neon ... says Server is down check back later??.

  • Mike - The server is temporarily unable to service your request due to maintenance downtime or capacity problems .

  • Sabuj - Can't reach database server at #### DB is not connecting.

  • J - Streaming not working. Have shut down the app and re-opened. Still not working.

  • Jess - Continuously stuck on loading when trying to sign in.

  • Anna - Can’t chrome cast, sign in isn’t working sometimes and not working through my fire stick .

  • J - Unable to connect when I try to log in via web browser and app. On iPhone it’s stuck on buffering..

  • Sarah - Can’t log in, saying no connection .

  • Daria - Don't seem to be able to access neon app.

  • Ashwin - Doesnt load past sign on screen. .

  • Lance - Not loading. Connected to wifi correctly as Netflix and similar are working. Rebooted router just in case but still no joy.

  • Tony - Neon stopped, now won't load, They have published an apology.

  • rosie - connectivity issues. saying i don’t have connection .

  • JT - Tv won't load. Phone app saying server issue .

  • Mark - Omg its not working want is going on.

  • Rochelle - Round circle for about ten mins now.

  • Jo - Came up with error message while watching.

  • vishwang - not able to fetch any connection requests.

  • David - Keeps telling there is a problem with the server." Server not responding" .

  • Mitch - Saying there is a server issue .

  • Tui - Trying to watch neon click in app and it goes blank on tv tried phone app same thing .

  • Barb - Keeps telling me to dowoadthe app which I have. Says there is a server issue try later. I have a paid subscription. .

  • Rhonda - Error message on neon app says issues with the server. This is ongoing. .

  • Anthony - Click on the icon and all I get us a blank page.

  • Julie - Hello, I have just renewed my subscription and updated my password. I tried logging into my LG TV, I'm able to enter my email address and password but when I hit the log-in, nothing happens. It won't even allow me to exit :( I have an LG model OLED48C1PVB.

  • Aaron - Keeps stopping even when my internet connection is fine.

  • Gareth - Saying I don't have a subscription .

  • Alain - Eon asking for my login. I supply it and it just cycles to the login page. And they’re just going to take my money without compensation. A-holes. .

  • Pip - App won't load on tv but will on phone. We have a current account .

  • Ingrid - It's not playing any program .

  • Brett - Cannot open on phone or TV.

  • Dave - About two hours go it stopped working there's a circle in the middle of the screen it keeping going around..

  • Trev - None of my tvs work on neon anymore.

  • Tony - “Network error” when logging in .

  • Elaine - Keeps saying can't connect to neon. Has taken its $20 out of my account? .

  • Mark - Neon's Android app API server is down. Our Android TV reports no network connection (all other apps have network) my phone reports a server issue..

  • Karen - I downloaded your app then rented and paid for the movie IF and it won't play/cast to my tv..

  • Kiani - neon says connect to ur wifi and I am connected and it’s not working .

  • Oscar - It won't let load into the app.

  • Amanda - Movie froze - now the circle of death.

  • Denise - Error message:There appears to be an issue with the server On trying to open Neon from android tablet..

  • Bindy - Not loading any shows. Black screen with white spinning wheel.

  • Elise - It’s will not load anything on the web page .

  • Lara - House of Dragons won't open or play. Cuts back to Home User Screen. .

Neon status page - All services & components

Component Status
Database Connectivity OK
Console and API requests OK
Database Operations OK

Neon Related Services & Alternatives

Services commonly monitored together with Neon and alternatives

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AWS

OK
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OK
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GitHub

GitHub

OK
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Slack

Slack

OK
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Salesforce

Salesforce

MINOR
0 incidents in the last 30 days
Google Workspace

Google Workspace

OK
0 incidents in the last 30 days
Zoom

Zoom

MAINTENANCE
0 incidents in the last 30 days
Okta

Okta

MAJOR
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1Password

1Password

OK
0 incidents in the last 30 days
Microsoft Azure

Microsoft Azure

OK
0 incidents in the last 30 days
Vercel

Vercel

OK
0 incidents in the last 30 days
NPM

NPM

OK
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Linear

Linear

OK
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FreshService

FreshService

OK
0 incidents in the last 30 days
Cloudflare

Cloudflare

OK
0 incidents in the last 30 days
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Neon provides a cloud-based database service with a management console and API for database operations and connectivity.

Monitoring Neon since June 2023

Tracking 3 Neon services and regions

Need help? Try here:
Reach out in social media at X account.
Support at official website.
Check their official status page.

32 incidents in 2025

Frequently Asked Questions

Is Neon down today?

Neon isn't down. You can check Neon status and incident details on the top of the page. IsDown continuously monitors Neon official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Neon status?

Neon is currently operational. You can check Neon status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Neon outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Neon down today or just slow?

Currently there's no report of Neon being slow. Check on the top of the page if there are any reported problems by other users.

How are Neon outages detected?

IsDown monitors the Neon official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Neon having an outage right now?

Neon last outage was on October 16, 2025 with the title "Authentication issue in multiple regions"

How to check if Neon is down?

Why use IsDown to monitor Neon instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Neon and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Neon?

IsDown and DownDetector help users determine if Neon is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Neon's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about Neon status changes?

IsDown offers an easy way to monitor Neon with maximum flexibility

Major Outages Notifications

IsDown monitors Neon for major outages. A major outage is when Neon experiences a critical issue that severely affects one or more services/regions. When Neon marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Neon status page for minor outages. A minor outage is when Neon experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Neon status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Neon and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Neon and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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