Check if Neon is down, official outages, user-reported issues, and outages map.
Neon is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
See what users are saying about Neon issues that impacted them and how they are affected by the outage.
Robin - I still can't get into my neon app it says its still down.
Robin - My neon app is still not working.
Myla - My neon app is still saying neon is pause and still making changes.
Chyna - My neon app is still back down. When will they unpause it.
My neon app still says pauses.
Sherra - cant get into my app still paused.
Neon is still paused and has been this way this September..
This app is not functioning.
Tyreanna - my neon app isnt working. it claims the app is down/paused because they are allowing other users to make changes...
Abby - This is my first time making an account and it is saying the app is paused while other users are making changes..
Naomi - Still says Paused to make changes.
Debbie - It says that the app is paused.
Isaiah - So yes neon has been down for awhile but everyone says it’s back up but mine still says neon is paused.
Lakyia - It keeps saying connection error.
Ricky - When I try to open app it says (connection error failed to load profile).
Cdem - App crashes when I dial a number.
P1001 error cant reach database.
Anna - Won’t call to verify number.
Michaelangelo - My neon app isn’t allowing to verify my number is there any tech help that can guide me through the process so I can get back on the app? Thanks you in advance….
Candie - Hello the neon app is currently not working properly at all.
Kim - It has been saying access token not available for hours call failed.
Berta - It says it not available for calls says error loading.
Catrina - It won’t allow me to make calls nor earn any money , my account states zero has been earned . I have no cashout at all.
John - App keep saying loading profile HELPPO!.
Ana - Since yesterday the app is not working it says something about the internet but my internet is working fine. All my other friends have the same problem. Here in New York. .
Sean - Not working on samsung smart TV or android phone.
Karen - Saying appears to be a issue with server try again later.
Yeabsira - Neon DB is down. I can't access the table inside the dashboard .
Conrad - Neon is saying it's down and will be back up and running soon.
Indy - All shows and movies not loading but other apps work fine.
In the last 90 days, Neon had 6 incidents (1 major outage and 5 minor incidents) with a median duration of 2 hours 2 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
IsDown has tracked 91 incidents since started monitoring Neon status in June 2023. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Neon outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
Starting at approximately 13:55 UTC January 07, 2026, customers may experience failures or delays...
|
Jan 07, 2026 at 03:18 PM UTC
|
about 1 hour |
|
Starting at approximately 14:33 UTC December 04, 2025, customers may experience difficulty loggin...
|
Dec 04, 2025 at 03:22 PM UTC
|
about 1 hour |
|
We are aware of the issue and are investigating the scope, root cause, and potential mitigations.
|
Nov 18, 2025 at 12:01 PM UTC
|
about 6 hours |
|
We are aware of the issue and are investigating the scope, root cause, and potential mitigations.
|
Oct 30, 2025 at 09:59 AM UTC
|
about 2 hours |
|
We are aware of the issue and are investigating the scope, root cause, and potential mitigations.
|
Oct 20, 2025 at 04:57 PM UTC
|
about 4 hours |
|
We are aware of an issue affecting AWS us-east-1 projects and are investigating.
|
Oct 20, 2025 at 08:02 AM UTC
|
about 2 hours |
|
We are currently experiencing an issue with authentication for some user-created roles in multipl...
|
Oct 16, 2025 at 11:04 AM UTC
|
about 3 hours |
|
We are aware of an issue affecting projects in AWS us-east-1 and our team is investigating.
|
Oct 14, 2025 at 04:16 PM UTC
|
about 2 hours |
|
We are aware of the issue and are investigating the scope, root cause, and potential mitigations.
|
Oct 03, 2025 at 03:29 PM UTC
|
about 22 hours |
|
We are aware of the issue and are investigating the scope, root cause, and potential mitigations.
|
Sep 05, 2025 at 05:11 PM UTC
|
41 minutes |
IsDown has maintained continuous monitoring of Neon, a Databases & Storage solution, since June 2023. Our database contains 91 documented incidents from the past 3 years, giving us deep insight into Neon's reliability patterns and typical resolution times. We parse Neon's official status page across all 19 components and 7 groups, interpreting statuses like operational and incident to deliver precise uptime metrics and targeted notifications.
When Neon experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor Neon and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of Neon (and 5,420+ other services) for issues. We collect the status and outage information across all 19 Neon components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Neon and other services, focusing only on those affecting your business.
IsDown checks Neon official status page for major/minor outages or downtimes. A major outage is when Neon experiences a critical issue that severely affects one or more services/regions. A minor incident is when Neon experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Neon outage, we send you an alert and update your dashboard and status page.
Neon and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Neon status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Neon and all their 19 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Neon but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
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Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Neon and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Neon and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for Free
Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Neon down?'
Start Monitoring for Free
Need similar to Downdetector Neon alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Neon outages, IsDown monitors Neon's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Neon status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including Neon in a single dashboard. | ||
| Instant Neon outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Neon official status and user-reported issues. | ||
| Maintenance feed for Neon | ||
| Granular alerts filtering by Neon components and regions. |
14-day free trial • No credit card required
Neon isn't down. You can check Neon status and incident details on the top of the page. IsDown continuously monitors Neon official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Neon is currently operational. You can check Neon status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Neon being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Neon official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Neon last outage was on January 07, 2026 with the title "High connection latency in US-East-1 Cell-1"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Neon and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Neon is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Neon's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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