Increased latency on check processing in the EU instance

This issue is now resolved: Increased latency on check processing in the EU region.

As the issue stands resolved, we expect a higher TaT for checks that need manual review as our backlog grew during this incident. So please bear with us while we clear all the backlog created and resume the typical TaT.

We take great pride in running a robust, reliable service and are working hard to ensure this does not happen again. A detailed postmortem will follow once we've concluded our investigation.

We have implemented a fix for this issue.

We are monitoring closely to ensure the issue has been resolved and everything is working as expected. Please bear with us while we get back on our feet, and we appreciate your patience during this incident.

Our next update will be in 15 minutes. Thank you for your patience.

We are continuing to work on a fix for this issue.

Our next update will be in 30 minutes.

We are continuing to work on a fix for this issue.

Our next update will be in 15 minutes.

We are continuing to work on a fix for this issue.

Our next update will be in 15 minutes.

We are continuing to work on a fix for this issue.

Our next update will be in 15 minutes.

The issue has been identified, and a fix is being implemented.

We will provide a further update in 15 minutes.

We are continuing to work on a fix for this issue.

Our next update will be in 15 minutes.

The issue has been identified, and a fix is being implemented.

We will provide a further update in 15 minutes.

We've currently experiencing issues that are negatively impacting latency on check processing in the EU region.

Our next update will be in 15 minutes. Thank you for your patience.