Check if Optimove is down, official outages, user-reported issues, and outages map.
Optimove is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 127 incidents since started monitoring Optimove status in November 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Optimove outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 27, 2025
08:22 AM EDT
|
Minor
We are currently investigating an issue that may cause delays in batch processing, as well as slo...
|
about 6 hours |
|
Oct 20, 2025
05:29 AM EDT
|
Major
We're experiencing an elevated level of errors and are currently looking into the issue.
Mobile P...
|
about 22 hours |
|
Oct 16, 2025
12:49 PM EDT
|
Minor
Some customers sending Optimail marketing campaigns may have experienced delays.
Campaigns are se...
|
about 1 hour |
|
Oct 07, 2025
05:34 AM EDT
|
Minor
We are currently investigating an issue affecting the Optimove site.
Multiple pages that are rel...
|
about 8 hours |
|
Sep 19, 2025
02:56 AM EDT
|
Minor
We are investigating elevated errors in our batch update process. Specifically, we are facing an ...
|
about 7 hours |
|
Sep 11, 2025
05:36 AM EDT
|
Minor
We are investigating an issue affecting the Optimove site where Mission control and Campaign Bui...
|
about 1 hour |
|
Sep 01, 2025
05:49 AM EDT
|
Minor
We are currently investigating an issue affecting the Optimove site. Target Group details and lis...
|
about 1 hour |
|
Aug 25, 2025
02:23 AM EDT
|
Major
We are currently investigating errors and unavailability affecting our SFTP service. The issue im...
|
about 1 hour |
|
Jul 30, 2025
07:52 AM EDT
|
Major
We are working to resolve an issue affecting access to Opti-x for some Optimove core provisioned ...
|
4 days |
|
Jul 10, 2025
03:48 AM EDT
|
Minor
We have Identified and working on recovering from elevated errors in our batch update process. Th...
|
about 2 hours |
See what users are saying about Optimove issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Ted - Optimove is currently experiencing a full outage across all environments. Our technical teams have identified the issue and are actively working to resolve it. The incident involves a third-party service provider, and we are coordinating closely with them. Please be aware that all campaigns are....
IsDown aggregates scheduled maintenances for Optimove. Currently, there are 6 more maintenances scheduled.
Scheduled for November 03, 2025 at 02:00 AM EST · until 04:00 AM EST
We will be performing an infrastructure upgrade to improve performance and reliability. During this maintenance window, you may experience up to 10 minutes of degraded performance on the Target Group Discovery page. If you encounter any issues, p...
Scheduled for November 03, 2025 at 05:00 AM EST · until 06:00 AM EST
Optimove infrastructure is being updated to enhance reliability. During this upgrade, some Optimove Batch services will have degraded performance for up to 20 minutes, leading to possible delays in completing the batch process.
Scheduled for November 05, 2025 at 06:00 AM EST · until 08:00 AM EST
We will be performing an infrastructure upgrade to improve performance and reliability. During this maintenance window, you may experience up to 10 minutes of degraded performance on the Imported Customers Page. If you encounter any issues, pleas...
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Optimove. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Customer relationship management software that automates targeted marketing campaigns, tracks customer behavior, and offers API integration for personalized customer interactions.
Monitoring Optimove since November 2023
Tracking 36 Optimove services and regions
30 incidents in 2025
IsDown is a status page aggregator that monitors if Optimove and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Optimove, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Optimove (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Optimove's 36 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Optimove and other services.
IsDown checks Optimove official status page for major/minor outages or downtimes. A major outage is when Optimove experiences a critical issue that severely affects one or more services/regions. A minor incident is when Optimove experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Optimove outage, we send you an alert and update your dashboard and status page.
Optimove and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Optimove status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Optimove publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Optimove and all their 36 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Optimove but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Optimove and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Optimove and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Optimove down?'
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While Downdetector relies on user-submitted reports to detect Optimove outages, IsDown monitors Optimove's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Optimove status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Optimove in a single dashboard. | ||
| Instant Optimove outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Optimove official status and user-reported issues. | ||
| Maintenance feed for Optimove | ||
| Granular alerts filtering by Optimove components and regions. |
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Optimove isn't down. You can check Optimove status and incident details on the top of the page. IsDown continuously monitors Optimove official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Optimove is currently operational. You can check Optimove status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Optimove being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Optimove official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Optimove last outage was on October 27, 2025 with the title "Batch Update Process - Delay in Campaign execution for some EU tenants."
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Optimove and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Optimove is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Optimove's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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