Is Ortto Down?

Ortto status is operational

IsDown is monitoring Ortto's official status page in real time.

Stats for Ortto official incidents in the last 30 days

Number of Incidents

1 outages

Since last incident

6 days

Users reports for Ortto in the last 12 hours

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Monitor and keep track of Ortto's current and past outages

Minor · 6 days ago · lasted about 3 hours

Degraded Performance

We are experiencing degraded performance related to heavy load on a database. We are looking into the issue. We are in touch with our database provider and they are investigating.

Minor · 10 months ago · lasted about 3 hours

Network issue affecting some users

We are investigating a network issue affecting some users access to the application. It does not impact the product beyond access to the user interface.

Major · 11 months ago · lasted about 1 hour

CDP issue

We have identified an issue with the CDP being slow to load data or failing completely. There is no risk of data loss, but you may experience issues accessing the "People" and "Audiences" sections of Ortto, and also issues with reports and filters. We have identified the issue and are working urgently on a fix. We will update this page as soon as the issue is resolved or there is an update.

Minor · started about 1 year ago

Ortto is experiencing slowness

We don't know why, but Ortto is experiencing slowness. We are investigating and will update as soon as we know why. All operations, journeys and playbooks will continue to function as normal and there is nothing to worry about. Once we have an answer we will update this ticket with more details.

Minor · started about 1 year ago

Task processing delay

Our system has encountered an issue which has caused significant delays in task processing. This means that journey processing including email and SMS sends and other items in the system are delayed in processing. No data has been lost but the system will take some time to catch up and process everything in the queue. We will continue to update as this progresses and confirm when everything has caught up. The original cause of the issue has been found and we will be working to fix both this issue, and prevent issues of this nature from occurring in the future.

Minor · started over 1 year ago

Some providers, billing, and sign-ups unavailable.

A number of providers are encountering issues at present due to a Cloudflare issue. We are monitoring the situation.

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Frequently Asked Questions

Is Ortto down right now? What is Ortto current status?
Ortto seems to be up and running. We've updated the status 9 minutes ago.
Was Ortto down today?
Ortto is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Ortto, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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