We continuously monitor the official Ortto status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Ortto outages.
Minor Resolved · 4 months ago · lasted about 3 hours
Network issue affecting some users
We are investigating a network issue affecting some users access to the application. It does not impact the product beyond access to the user interface.
Major Resolved · 5 months ago · lasted about 1 hour
We have identified an issue with the CDP being slow to load data or failing completely. There is no risk of data loss, but you may experience issues accessing the "People" and "Audiences" sections of Ortto, and also issues with reports and filters. We have identified the issue and are working urgently on a fix. We will update this page as soon as the issue is resolved or there is an update.
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Minor Resolved · started 7 months ago
Ortto is experiencing slowness
We don't know why, but Ortto is experiencing slowness. We are investigating and will update as soon as we know why. All operations, journeys and playbooks will continue to function as normal and there is nothing to worry about. Once we have an answer we will update this ticket with more details.
Minor Resolved · started 8 months ago
Our system has encountered an issue which has caused significant delays in task processing. This means that journey processing including email and SMS sends and other items in the system are delayed in processing. No data has been lost but the system will take some time to catch up and process everything in the queue. We will continue to update as this progresses and confirm when everything has caught up. The original cause of the issue has been found and we will be working to fix both this issue, and prevent issues of this nature from occurring in the future.
Minor Resolved · started 9 months ago
Some providers, billing, and sign-ups unavailable.
A number of providers are encountering issues at present due to a Cloudflare issue. We are monitoring the situation.
Yser-reported problems for Ortto in the last 12 hours. It's a collection of user reports from different sources.
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