PactSafe status updated a few minutes ago
PactSafe is working normally
This chart shows the number of user-reported issues for PactSafe service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report PactSafe is down. The map shows recent PactSafe outages from around the world.
PactSafe Outage MapCheck PactSafe status history below. IsDown detects when PactSafe is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Ironclad is currently experiencing a Pactsafe Production system latency issue. As a result, ther...
|
Sep 15, 2025 at 04:10 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Jul 10, 2025 at 06:55 PM UTC
|
about 4 hours |
|
It has been brought to our attention that DocuSign is having a system outage that may impact send...
|
Feb 05, 2025 at 08:42 PM UTC
|
37 minutes |
|
Acceptances sent via the Activity API are erroring out.
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Feb 05, 2025 at 12:31 PM UTC
|
23 minutes |
|
We are currently investigating an issue with our Activity API
|
Mar 30, 2023 at 01:34 PM UTC
|
about 4 hours |
|
We're currently experiencing errors with our Activity API. We are currently investigating and wor...
|
Dec 14, 2022 at 07:15 PM UTC
|
about 1 hour |
|
We are currently investigating issues with async record generation for Clickwrap for CLM. We are ...
|
Oct 04, 2022 at 08:06 PM UTC
|
about 2 hours |
|
We've recently identified an issue where a subset of customers had a feature set inadvertently mo...
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Sep 30, 2022 at 08:48 PM UTC
|
about 2 hours |
|
We are investigating issues with our Clickwrap application at clickwrap.pactsafe.com. Please use ...
|
Aug 31, 2022 at 05:06 PM UTC
|
about 1 hour |
|
We are currently investigating an issue related to creating new contract templates and new clickw...
|
Aug 11, 2022 at 04:35 PM UTC
|
28 minutes |
Check if any PactSafe component is down. View the current status of 16 services and regions.
| Component | Status |
|---|---|
| Activity API | OK |
| Application User Interface | OK |
| Authentication (SSO) | OK |
| Delivery Services | OK |
| Electronic Records of Acceptance | OK |
| Embedded Clickwrap Groups | OK |
| Export Services | OK |
| Integrations | OK |
| Legal Centers | OK |
| Outbound Webhooks | OK |
| Personalized Contracts | OK |
| Publishing Services | OK |
| REST API | OK |
| SendGrid API v3 | OK |
| SendGrid Event Webhook | OK |
| Standardized Contracts | OK |
IsDown has monitored PactSafe continuously since March 2021, tracking this Digital Signatures for 5 years. Over that time, we've documented 35 outages and incidents, averaging 0.6 per month.
We monitor PactSafe's official status page across 63 components organized into 16 groups. IsDown interprets PactSafe statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When PactSafe is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track PactSafe status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks PactSafe's status page every few minutes, across all 63 components. We combine official status data with user reports to detect when PactSafe is down, often before the vendor announces it.
When PactSafe status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks PactSafe official status page for major/minor outages or downtimes. A major outage is when PactSafe experiences a critical issue that severely affects one or more services/regions. A minor incident is when PactSafe experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a PactSafe outage, we send you an alert and update your dashboard and status page.
PactSafe and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in PactSafe status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
PactSafe publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors PactSafe and all their 63 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
PactSafe is just one of 5,451 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor PactSafe health alongside all your other vendors in a single view.
Get notified when PactSafe is down. Filter by severity to skip noise.
Route PactSafe outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share PactSafe service status with your team or customers on a branded page.
Looking for PactSafe outage alerts like Downdetector? IsDown monitors PactSafe's official status page for verified incident data, not just user reports. Know exactly when PactSafe is down, which components are affected, and when service health is restored. Here's why official PactSafe status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official PactSafe status page monitoring. Know when PactSafe is down with real time incident details. | ||
| Monitor 5,450+ services including PactSafe in a single dashboard. | ||
| Instant PactSafe outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: PactSafe official status plus user reports for early outage detection. | ||
| Maintenance feed for PactSafe | ||
| Granular alerts filtering by PactSafe components and regions. |
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PactSafe isn't down. You can check PactSafe status and incident details on the top of the page. IsDown continuously monitors PactSafe official status page every few minutes. In the last 24 hours, there were 0 outages reported.
PactSafe is currently operational. You can check PactSafe status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of PactSafe being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the PactSafe official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
PactSafe last outage was on September 15, 2025 with the title "Pactsafe Production System Latency and API Errors"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor PactSafe and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if PactSafe is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about PactSafe's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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