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PactSafe

PactSafe Status

PactSafe not working for you? Report it!

Stats

0 incidents in the last 7 days

0 incidents in the last 30 days

Automatic Checks

Last check: 6 minutes ago

Last known issue: 11 months ago

Latest Incidents

Last 30 days

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25/07

Resolved Application dashboard seeing an unusual amount of errors

We're currently investigating a large number of errors coming from our application dashboard. Logging into app.pactsafe.com is currently affected.

11 months ago Official incident report

Resolved Links to sign contracts resulting in security error

We are currently investigating an issue that's caused link redirects to interrupt the user signing with a security error. This is due to a configuration issue that was recently introduced with our email provider that we did not anticipate. We have resolved the issue for emails going forward, but we're now working to introduce a new function to retroactively redirect links that are currently failing. There is a workaround: To "Proceed" through the signing process, users will successfully be redirected to sign.

11 months ago Official incident report

Resolved Email sending delay (SendGrid)

The third party service used to deliver emails on behalf of PactSafe is currently experiencing an outage.

12 months ago Official incident report

Resolved Salesforce integration is experiencing a partial outage

We are investigating an issue with our integration partner that powers the delivery of contracts from Salesforce.

about 1 year ago Official incident report

Resolved Issue publishing new versions of contracts

We are currently seeing an issue with our REST API that's causing problems when new versions of contracts are being published. No clickwrap acceptance events or Legal Center interactions are being affected.

over 1 year ago Official incident report

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