Outage in Pantheon

Degraded Performance

Resolved Minor
December 11, 2022 - Started almost 3 years ago - Lasted about 8 hours
Official incident page

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Outage Details

We have noticed degraded performance on the platform in the EU region and are investigating the issue. If you need immediate assistance, please open a support chat with us, or email helpdesk@pantheon.io. Thank you for your patience.
Components affected
Pantheon Customer Sites
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/12/2022 10:33AM

This incident has been resolved.

MONITORING almost 3 years ago - at 12/12/2022 09:14AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 3 years ago - at 12/12/2022 09:08AM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 3 years ago - at 12/12/2022 09:01AM

Our engineering team are still investigating this issue on degraded performance. Updates will be posted regularly.

INVESTIGATING almost 3 years ago - at 12/12/2022 08:24AM

Our engineering team are still investigating this issue on degraded performance. Updates will be posted regularly.

INVESTIGATING almost 3 years ago - at 12/12/2022 07:31AM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 12/12/2022 06:59AM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 12/12/2022 06:28AM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 12/12/2022 05:52AM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 12/12/2022 05:18AM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 12/12/2022 04:44AM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 12/12/2022 04:13AM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 12/12/2022 03:42AM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 12/12/2022 03:16AM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 12/12/2022 02:42AM

We have noticed degraded performance on the platform in the EU region and are investigating the issue. If you need immediate assistance, please open a support chat with us, or email helpdesk@pantheon.io. Thank you for your patience.

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