Outage in Platform.sh

Outage on US-3 region

Resolved Major

March 19, 2023 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We have detected an issue affecting service on the US-3 region. We are currently working to restore service. This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected. This outage does not affect Dedicated Enterprise Clusters. We will update you as soon as we have further information.

Components affected

Platform.sh USA-3 (West 2) (us-3.platform.sh)

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/19/2023 02:52PM

This incident has been resolved

MONITORING about 1 year ago - at 03/19/2023 12:32PM

All projects have been recovered and we are monitoring the region.

IDENTIFIED about 1 year ago - at 03/19/2023 11:24AM

We are currently recovering the affected projects. Some are already back up and operational.

INVESTIGATING about 1 year ago - at 03/19/2023 11:17AM

We have detected an issue affecting service on the US-3 region. We are currently working to restore service.

This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected.

This outage does not affect Dedicated Enterprise Clusters.

We will update you as soon as we have further information.

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Gateways unresponsive on us-4.platform.sh - 28 days ago

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