Outage in Plivo

Service degradation on Voice Calls in the India Bangalore region

Resolved Minor

December 21, 2023 - Started over 2 years ago - Lasted 2 days
Official incident page

Incident Report

Dear Valued Customer, One of our carrier partners is currently observing partial/intermittent Inbound and Outbound call failures on the India - Bangalore domestic routes. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us

Components affected

Plivo Voice, Asia

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 12/23/2023 09:44AM

This incident has been resolved.

MONITORING over 2 years ago - at 12/22/2023 08:57PM

Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.

INVESTIGATING over 2 years ago - at 12/22/2023 11:04AM

Our carrier partner is still continuing to investigate this issue. We will provide an update as soon as we have additional information.

INVESTIGATING over 2 years ago - at 12/21/2023 06:46AM

Our carrier partner is continuing to investigate this issue, we will provide an update as soon as we have additional information.

INVESTIGATING over 2 years ago - at 12/21/2023 04:43AM

Dear Valued Customer,

One of our carrier partners is currently observing partial/intermittent Inbound and Outbound call failures on the India - Bangalore domestic routes.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us

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