Check if Prisma by Palo Alto is down, official outages, user-reported issues, and outages map.
Prisma by Palo Alto is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 224 incidents since started monitoring Prisma by Palo Alto status in September 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Prisma by Palo Alto outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Nov 06, 2025
05:20 AM EST
|
Major
We are investigating an issue impacting end users ability to log into PAB US
|
about 3 hours |
|
Nov 06, 2025
04:40 AM EST
|
Major
We are investigating an issue that may impact User login for customers in EU
|
24 minutes |
|
Nov 01, 2025
07:23 PM EDT
|
Minor
The issue has been identified and a fix is being implemented.
|
1 day |
|
Oct 27, 2025
08:07 PM EDT
|
Major
We have identified the cause of missing user data in the Activity Insights - Users dashboard and ...
|
4 days |
|
Oct 20, 2025
05:56 AM EDT
|
Minor
Prisma Access is currently experiencing an issue on mobile users gateway auto-scaling and new onb...
|
about 3 hours |
|
Oct 20, 2025
04:32 AM EDT
|
Major
We are currently investigating this issue.
|
about 1 hour |
|
Oct 17, 2025
04:24 AM EDT
|
Minor
This incident affects a specific subset of macOS users.
Policy enforcement may fail if the sign-...
|
about 1 hour |
|
Oct 16, 2025
11:26 PM EDT
|
Major
Palo Alto Networks' SDWAN engineering team is investigating stats call failures in the Qatar/Indo...
|
about 1 hour |
|
Oct 16, 2025
11:36 AM EDT
|
Minor
We are currently investigating a degraded login performance.
Users may fail to log in and may req...
|
26 minutes |
|
Oct 13, 2025
04:54 AM EDT
|
Major
Palo Alto Networks SDWAN engineering team is investigating elements disconnection and status call...
|
about 7 hours |
See what users are saying about Prisma by Palo Alto issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Troy - Prisma Access browser (PAB) built-in password manager is not functional. No autofill is occurring and thew password manager interface shows the listed/stored password entries but no credentials can be seen upon expanding the list.
Neil - no reliable connections - and corp tuned the laptop that the only connections are via palo..
IsDown aggregates scheduled maintenances for Prisma by Palo Alto. Currently, there are 15 more maintenances scheduled.
Scheduled for October 13, 2025 at 01:45 PM EDT · until 12:45 PM EST
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled for November 07, 2025 at 11:00 AM EST · until 07:00 PM EST
Prisma Access team will be performing a scheduled maintenance on the infrastructure. There will not be any impact to the customers network infrastructure. The commits may be impacted.
Scheduled for November 07, 2025 at 01:00 PM EST · until 03:00 PM EST
We have scheduled maintenance for the Strata Cloud Manager on November 7th, 10:00 PST Customer Impact: No customer impact is expected during this maintenance window. The platform is expected to remain fully operational.
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Prisma by Palo Alto. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Cloud security service that provides comprehensive visibility and control over data, applications, and services across multiple regions.
Monitoring Prisma by Palo Alto since September 2023
Tracking 150 Prisma by Palo Alto services and regions
92 incidents in 2025
IsDown is a status page aggregator that monitors if Prisma by Palo Alto and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Prisma by Palo Alto, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Prisma by Palo Alto (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Prisma by Palo Alto's 150 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Prisma by Palo Alto and other services.
IsDown checks Prisma by Palo Alto official status page for major/minor outages or downtimes. A major outage is when Prisma by Palo Alto experiences a critical issue that severely affects one or more services/regions. A minor incident is when Prisma by Palo Alto experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Prisma by Palo Alto outage, we send you an alert and update your dashboard and status page.
Prisma by Palo Alto and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Prisma by Palo Alto status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Prisma by Palo Alto publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Prisma by Palo Alto and all their 150 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Prisma by Palo Alto but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Prisma by Palo Alto and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Prisma by Palo Alto and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Prisma by Palo Alto down?'
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While Downdetector relies on user-submitted reports to detect Prisma by Palo Alto outages, IsDown monitors Prisma by Palo Alto's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Prisma by Palo Alto status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Prisma by Palo Alto in a single dashboard. | ||
| Instant Prisma by Palo Alto outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Prisma by Palo Alto official status and user-reported issues. | ||
| Maintenance feed for Prisma by Palo Alto | ||
| Granular alerts filtering by Prisma by Palo Alto components and regions. |
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Prisma by Palo Alto isn't down. You can check Prisma by Palo Alto status and incident details on the top of the page. IsDown continuously monitors Prisma by Palo Alto official status page every few minutes. In the last 24 hours, there were 2 outages reported.
Prisma by Palo Alto is currently operational. You can check Prisma by Palo Alto status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Prisma by Palo Alto might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Prisma by Palo Alto official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Prisma by Palo Alto last outage was on November 06, 2025 with the title "Prisma Access Browser - US User Login Down"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Prisma by Palo Alto and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Prisma by Palo Alto is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Prisma by Palo Alto's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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