Is Prisma by Palo Alto Down? Check current status

Check if Prisma by Palo Alto is down, official outages, user-reported issues, and outages map.

Current Prisma by Palo Alto status

Prisma by Palo Alto is undergoing maintenance

Updated from Prisma by Palo Alto official status page

Prisma Access (China): Maintenance Dataplane Upgrade scheduled on Oct 24th (Canary) & Oct 31st (Full)

started 11 days ago
To ensure seamless service and prevent potential disruptions caused by enabled TLS 1.3 sessions, as well as to resolve known slow packet buffer leaks, we will be upgrading all Prisma Access environ...

Having problems with Prisma by Palo Alto?

Prisma by Palo Alto service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Prisma by Palo Alto status data.

Recent Prisma by Palo Alto Outages and Downtime History

IsDown has tracked 216 incidents since started monitoring Prisma by Palo Alto status in September 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Oct 16, 2025
11:36 AM EDT
Minor
We are currently investigating a degraded login performance. Users may fail to log in and may req...
26 minutes
Oct 13, 2025
04:54 AM EDT
Major
Palo Alto Networks SDWAN engineering team is investigating elements disconnection and status call...
about 7 hours
Oct 11, 2025
11:20 AM EDT
Minor
We are currently investigating this issue.
about 6 hours
Oct 09, 2025
10:51 AM EDT
Minor
We are currently investigating this issue.
about 7 hours
Oct 01, 2025
07:08 PM EDT
Minor
For Prisma Access CIE customers using individual users within policies for traffic match instead ...
1 day
Oct 01, 2025
03:26 PM EDT
Major
Fresh installations of Browser version 141.6.3.55 that was available (October 1, 2025 12:26 - 17:...
about 2 hours
Sep 23, 2025
01:26 PM EDT
Major
We are observing slowness in some of the APIs powering SCM Command Center and Activity Insights D...
3 days
Sep 17, 2025
11:01 AM EDT
Minor
Prisma SDWAN UI and API are experiencing degraded performance in the AMER2 (Hood) region. Our eng...
about 13 hours
Sep 12, 2025
10:39 AM EDT
Major
We are currently investigating this issue.
about 12 hours
Sign up to check more outage history
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User comments about problems with Prisma by Palo Alto

  • Neil - no reliable connections - and corp tuned the laptop that the only connections are via palo..

Prisma by Palo Alto scheduled maintenances

IsDown aggregates scheduled maintenances for Prisma by Palo Alto. Currently, there are 12 more maintenances scheduled.

  • Oct 13 2025
    Important Update: Upcoming Changes to Microsoft Intune Network

    Scheduled for October 13, 2025 at 01:45 PM EDT · until 12:45 PM EST

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Oct 16 2025
    Strata Cloud Manager Scheduled Maintenance

    Scheduled for October 16, 2025 at 06:00 PM EDT · until 09:00 PM EDT

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Oct 17 2025
    Prisma Access Infra Upgrade (PA China Only)

    Scheduled for October 17, 2025 at 12:00 PM EDT · until 08:00 PM EDT

    Prisma Access team will be performing a scheduled maintenance on the infrastructure. There will not be any impact to the customers network infrastructure. The commits may be impacted.

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Monitoring Prisma by Palo Alto since September 2023

Tracking 150 Prisma by Palo Alto services and regions

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84 incidents in 2025

Frequently Asked Questions

Is Prisma by Palo Alto down today?

Prisma by Palo Alto is down. You can check Prisma by Palo Alto status and incident details on the top of the page. IsDown continuously monitors Prisma by Palo Alto official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Prisma by Palo Alto status?

Prisma by Palo Alto seems to be having problems. You can check Prisma by Palo Alto status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Prisma by Palo Alto outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Prisma by Palo Alto down today or just slow?

Yes, Prisma by Palo Alto might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Prisma by Palo Alto outages detected?

IsDown monitors the Prisma by Palo Alto official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Prisma by Palo Alto having an outage right now?

Prisma by Palo Alto last outage was on October 16, 2025 with the title "PAB US - Login degredation"

How to check if Prisma by Palo Alto is down?

Why use IsDown to monitor Prisma by Palo Alto instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Prisma by Palo Alto and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Prisma by Palo Alto?

IsDown and DownDetector help users determine if Prisma by Palo Alto is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Prisma by Palo Alto's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about Prisma by Palo Alto status changes?

IsDown offers an easy way to monitor Prisma by Palo Alto with maximum flexibility

Major Outages Notifications

IsDown monitors Prisma by Palo Alto for major outages. A major outage is when Prisma by Palo Alto experiences a critical issue that severely affects one or more services/regions. When Prisma by Palo Alto marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Prisma by Palo Alto status page for minor outages. A minor outage is when Prisma by Palo Alto experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Prisma by Palo Alto status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Prisma by Palo Alto publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Prisma by Palo Alto and all their 150 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Prisma by Palo Alto and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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