Outage in ProPay

ProPay Genius Direct Transaction Entry Processing Issue

Resolved Minor
March 20, 2022 - Started about 2 years ago - Lasted 9 days
Official incident page

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Outage Details

We're aware of an issue that may be preventing some transactions from processing using the Cayan Genius ProPay Direct Transaction Entry solution. This started around 9:55MT. Technical teams are working to restore service as soon as possible.
Latest Updates ( sorted recent to last )
IDENTIFIED about 2 years ago - at 03/20/2022 06:58PM

We're aware of an issue that may be preventing some transactions from processing using the Cayan Genius ProPay Direct Transaction Entry solution.
This started around 9:55MT.

Technical teams are working to restore service as soon as possible.

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