Outage in Qualys

AE Platform 1: Qualys Platform UI unavailable using VIP 2FA (IM-10566)

Resolved Minor
November 18, 2022 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Qualys Cloud Platform Operations is investigating an issue where the users are unable to access Qualys Cloud Platform AE 1 when using VIP 2-Factor Authentication. Further updates will be provided as they become available. Ticket Reference for this incident: IM-10566.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/18/2022 11:23AM

This incident has been resolved.

MONITORING over 1 year ago - at 11/18/2022 09:01AM

Qualys Cloud Platform Operations has identified the issue and a fix has been implemented. Users can access Qualys Platform UI using VIP 2FA. Further updates will be provided as they become available.

Ticket Reference for this incident: IM-10566.

INVESTIGATING over 1 year ago - at 11/18/2022 07:08AM

Qualys Cloud Platform Operations is investigating an issue where the users are unable to access Qualys Cloud Platform AE 1 when using VIP 2-Factor Authentication. Further updates will be provided as they become available.

Ticket Reference for this incident: IM-10566.

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