Number of Incidents
0 outages
Since last incident
1348 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Reputation.
Minor · started over 3 years ago
On Monday, January 13, 2020, 9:25 AM Pacific Time, Reputation.com determined an issue preventing some users from using the site. This issue impacts users located in North America. We are currently investigating the issue. We apologize for this inconvenience and thank you for your patience as our engineering and operations teams work to address the issue as quickly as possible. We will update this page with the latest information as it becomes available.
Minor · started over 3 years ago
Problems experienced after database restore
On Sunday, January 12, 2020, 4:15 PM Pacific Time, Reputation.com determined an issue where certain users might experience degraded performance . This issue impacts users located in North America. We are currently investigating the issue. We apologize for this inconvenience and thank you for your patience as our engineering and operations teams work to address the issue as quickly as possible. We will update this page with the latest information as it becomes available.
Minor · started over 3 years ago
Surveys and Reviews interruption of service
On Sunday, January 12, 2020, 6:58 AM Pacific Time, Reputation.com determined an issue preventing some users from using Surveys and Reviews. This issue impacts users located in North America. We are currently investigating the issue. We apologize for this inconvenience and thank you for your patience as our engineering and operations teams work to address the issue as quickly as possible. We will update this page with the latest information as it becomes available.
Minor · started almost 4 years ago
Platform intermittently unavailable
Reputation.com engineering team has identified the issue and is working to fix the issue. We apologize for this inconvenience and thank you for your patience as our engineering and operations teams work to fix the issue as quickly as possible. We will update this page with the latest information as it becomes available.
Minor · started almost 4 years ago
All *.reputation.com endpoints are currently returning 503 status. We have identified the change and are in the process of rolling it back.
Minor · started about 4 years ago
Reputation.com identified and resolved an issue that prevented some users from taking surveys using our Survey product. This issue impacted users for our customers running in the North America data center. All systems are now operational and functioning as expected as of Wednesday, June 26th 2019, 3pm Pacific Time. The issue was due to a very large spike of traffic caused by an internal service to a core component. We are working on implementing the necessary updates to prevent similar incidents in the future. We apologize for this inconvenience and thank you for your patience. Should you continue to experience issues with your Reputation.com account, please contact the support team at support@reputation.com. Thank you for your continued trust and support.
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