Number of Incidents
0 outages
Since last incident
39 days
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Minor · started 5 months ago
We are currently investigating reported issues with the AQ Revit Plug-in compatibility with Revit 2023. At this time, Revit does not recognize the AQ Revit Plug-in or keeps updating and crashing Revit. The AQ development team is working to identify the issue and restore full system functionality. Further updates related to this incident will be posted here as they become available.
Minor · about 1 month ago · lasted 12 days
We are currently investigating reported issues with performance in the Catalog. At this time users may be seeing slowness when searching the catalog and creating or adding custom items. The AQ development team is working to identify the issue and restore full system functionality. Further updates related to this incident will be posted here as they become available.
Minor · about 2 months ago · lasted 20 days
We are currently investigating reported issues with custom images and spec sheets added to custom items in the spreadsheet. Added images or spec sheets are not being displayed in the report viewer window. The AQ development team is working to identify the issue and restore full system functionality. As a workaround, users can add custom catalog items or mark the "Add to Catalog" option when creating custom items. More updates related to this incident will be posted here as they become available. https://support.revalizesoftware.com/s/article/Add-Custom-Items
Minor · about 2 months ago · lasted 10 days
AQ - Important Update: Enhancement of New Search and Decommissioning of AQ Old Search
As part of our ongoing commitment to provide you with the best possible user experience, we have decided to decommission the AQ Old Search feature. This change will take effect from 17th August 2023. We understand that change can sometimes be challenging, but we assure you this decision was made after careful consideration. Our goal is to focus our resources on enhancing the New Search feature, making it more efficient, user-friendly, and capable of delivering more accurate results. https://support.revalizesoftware.com/s/article/AQ-Enhancement-of-New-Search-and-Decommissioning-of-AQ-Old-Search
Minor · 2 months ago · lasted 17 days
We are currently investigating reported issues with performance in the Catalog. At this time users may be seeing slowness when searching the catalog and creating or adding custom items. The AQ development team is working to identify the issue and restore full system functionality. Further updates related to this incident will be posted here as they become available.
Minor · 2 months ago · lasted about 5 hours
We are currently investigating reported issues with performance in the Catalog. At this time users may be seeing slowness when searching the catalog and creating or adding custom items. The AQ development team is working to identify the issue and restore full system functionality. Further updates related to this incident will be posted here as they become available.
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