Outage in RingCentral Engage Digital
Whatsapp - some errors for outbound messages
Resolved Minor
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Outage Details
Some outbound messages are failing because of an error returned by the Whatsapp APIs.
Issue has been identified and our team is currently working on a fix.
Components affected
RingCentral Engage Digital Whatsapp synchronizationLatest Updates ( sorted recent to last )
MONITORING
about 3 years ago - at 05/17/2022 01:36PM
Situation seems to be recovering as error count is decreasing.
We are still monitoring the situation to make sure everything is back to normal.
IDENTIFIED
about 3 years ago - at 05/17/2022 01:02PM
Some outbound messages are failing because of an error returned by the Whatsapp APIs.
Issue has been identified and our team is currently working on a fix.
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