Outage in RingCentral Engage Digital
Whatsapp - Major disruption on outbound messages
Resolved Major
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Outage Details
Components affected
RingCentral Engage Digital Whatsapp synchronizationLatest Updates ( sorted recent to last )
The incident is now marked as resolved, all outgoing message traffic has now fully recovered.
If you're still experiencing issues, please reach out to our Support team.
A portion of customers may experience issues without outbound messages on Whatsapp sources.
Whatsapp teams updated their status page and are working on the issue: https://metastatus.com/whatsapp-business-api
Our teams will be monitoring the situation and provide updates once we have more information.
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