SalesLoft Status

Resolved SalesLoft Platform Outage

We have reports of a platform outage for some of our customers. This can show as slow load times, unresponsiveness or "whoops" errors. Engineering is currently investigating this issue. Please continue to monitor the status page for updates.

Resolved Email Processing Issue for Customers Using SalesLoft Mail and External Email Client

We are currently investigating an issue where customers that use SalesLoft Mail or our External Email Client may experience emails that are not being processed. Engineering is working quickly to fix the issue. Please continue to monitor our Status Page for additional updates.

Resolved Snippets not Appearing

There have been reports of snippets not appearing for certain users when composing emails. Users are able to see personal snippets but not team snippets in the insert content modal. Our engineering team is currently investigating the issue. Please continue to monitor the status page for updates.

Resolved Application Slowness

We are currently investigating reports of slowness within the platform. Our engineering team is currently investigating these reports. Please continue to monitor our Status Page for additional updates.

Resolved Search Bar Issue

Some customers are reporting an issue where the search bar is disappearing after they click into it. Engineering is aware of the issue and is working to resolve it now. Please continue to visit status.salesloft.com for updates.

Resolved Platform Slowness

We are currently investigating reports of slowness within the platform. Our engineering team has identified the issue and is currently working on a fix. Please continue to monitor our Status Page for additional updates.

Resolved Google Outage

Google is currently reporting an outage across most services including Gmail and Calendar. This will affect all SalesLoft functionality associated to those tools. We will continue to monitor the situation and post updates here. You can also view the google status page at: https://www.google.com/appsstatus#hl=en&v=status.

Resolved SalesLoft Connect (Chrome Extension) - Issue Logging Sentiment / Disposition

We have had reports of an issue where some customers are unable to click certain selections in the Sentiment and / or Disposition dropdown lists of the Chrome extension. Engineering is working on fixing this issue currently. Please monitor our Status Page for additional updates.

Resolved Cadence Steps Not Auto-Advancing

We have received reports from some customers of an issue where cadence steps are not auto-advancing after completing a step. Engineering has identified this issue and is working to resolve it currently. Please monitor this page, status.salesloft.com for updates.

Resolved Logging a Call Errors

We discovered an issue with our VoIP Provider, Twilio, that is causing call logging failures. Twilo is aware of the issue and is currently working to resolve it. As soon as we have more information we will update this page. Please check back with status.salesloft.com for updates.