Number of Incidents
3 outages
Since last incident
1 days
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Minor · started 1 day ago
MacOS 14 (Sonoma) causing audio issues through Google Chrome
The Salesloft team has identified a bug in Google Chrome caused by the latest MacOS 14 update (Sonoma). Users have reported Microphone permissions of Salesloft not saving and their microphone staying disabled. This has shown impact across any applications (not just Salesloft) that use the microphone through Chrome. Our current recommendation is to postpone any scheduled updates to MacOS 14 Sonoma until this Chrome bug has been addressed. We will update this thread with any new information we receive. Link here to follow along with the bug report with Chrome: https://bugs.chromium.org/p/chromium/issues/detail?id=1488421
Minor · started 9 days ago
We're currently investigating reports for a subset of customers who are experiencing issues with Call Recordings not appearing on the Person Profile Page. We will keep you posted as we work to identify the root cause. Please continue to monitor the status page for updates.
Minor · started 4 months ago
Service Disruption - Conversation Intelligence - MS Teams Bot
Engineering has identified an issue where MS Teams Bots are failing to record calls and store them in Salesloft. They are investigating this issue as a top priority. For now our suggestion is to record all calls in teams so that they can be manually uploaded into Salesloft in the future. Continue to monitor status.salesloft.com for updates.
Minor · 13 days ago · lasted 5 days
Google Calendar Connection Issue
Salesloft has identified an issue when connecting Google calendar in the platform. This means that customer may experience errors when booking meetings delays in event synchronization. Our Engineering team is investigating this as a top priority. Please monitor status.salesloft.com for further updates.
Minor · about 1 month ago · lasted about 2 hours
Our team is currently investigating reports from a subset of customers receiving an error when attempting to log dialer calls. As soon as we have an update we will provide one here. Thank you for your patience.
Minor · about 2 months ago · lasted about 18 hours
Degraded Performance - Conversation Intelligence
Some users may experience error messages when trying to access their Conversation Intelligence tab. Our Engineering Team is currently investigating the issue. Please continue to monitor the status page for additional updates.
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