Is SalesLoft Down? SalesLoft status is a minor outage

MacOS 14 (Sonoma) causing audio issues through Google Chrome. More details & updates
Active Outage - started 1 day ago
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Stats for SalesLoft official incidents in the last 30 days

Number of Incidents

3 outages

Since last incident

1 days

Users reports for SalesLoft in the last 12 hours

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Stay on top of SalesLoft's current and past outages

SalesLoft outages in the last 30 days per day

Minor · started 1 day ago

MacOS 14 (Sonoma) causing audio issues through Google Chrome

The Salesloft team has identified a bug in Google Chrome caused by the latest MacOS 14 update (Sonoma). Users have reported Microphone permissions of Salesloft not saving and their microphone staying disabled. This has shown impact across any applications (not just Salesloft) that use the microphone through Chrome. Our current recommendation is to postpone any scheduled updates to MacOS 14 Sonoma until this Chrome bug has been addressed. We will update this thread with any new information we receive. Link here to follow along with the bug report with Chrome:

Minor · started 9 days ago

Call Recordings

We're currently investigating reports for a subset of customers who are experiencing issues with Call Recordings not appearing on the Person Profile Page. We will keep you posted as we work to identify the root cause. Please continue to monitor the status page for updates.

Minor · started 4 months ago

Service Disruption - Conversation Intelligence - MS Teams Bot

Engineering has identified an issue where MS Teams Bots are failing to record calls and store them in Salesloft. They are investigating this issue as a top priority. For now our suggestion is to record all calls in teams so that they can be manually uploaded into Salesloft in the future. Continue to monitor for updates.

Minor · 13 days ago · lasted 5 days

Google Calendar Connection Issue

Salesloft has identified an issue when connecting Google calendar in the platform. This means that customer may experience errors when booking meetings delays in event synchronization. Our Engineering team is investigating this as a top priority. Please monitor for further updates.

Minor · about 1 month ago · lasted about 2 hours

Call Logging Failure

Our team is currently investigating reports from a subset of customers receiving an error when attempting to log dialer calls. As soon as we have an update we will provide one here. Thank you for your patience.

Minor · about 2 months ago · lasted about 18 hours

Degraded Performance - Conversation Intelligence

Some users may experience error messages when trying to access their Conversation Intelligence tab. Our Engineering Team is currently investigating the issue. Please continue to monitor the status page for additional updates.

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