Outage in Samanage
Orion / Service Desk Integration
Resolved Minor
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Outage Details
We are investigating an issue with incident creation via the Orion / Service Desk integration. Alerts reported to SWSD do not create incidents. We will provide additional information as soon as we have it.
Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 02/20/2023 08:39AM
This incident has been resolved
MONITORING
about 2 years ago - at 02/20/2023 08:32AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 years ago - at 02/20/2023 06:27AM
We are investigating an issue with incident creation via the Orion / Service Desk integration. Alerts reported to SWSD do not create incidents. We will provide additional information as soon as we have it.
Latest Samanage outages
US Data Center: Service Desk Email Creation Delays - 18 days ago
Latency in the SWSD app - about 2 months ago
Multiple and Duplicate Email Notifications - about 2 months ago
US Data Center: Service Desk Email Notification Delays - about 2 months ago
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