Outage in ShipEngine

Elevated ShipEngine Error Rates

Resolved Major

November 29, 2022 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating elevated error rates bring returned from ShipEngine. We will update with more information as it becomes available.

Components affected

ShipEngine API

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/29/2022 05:47PM

This incident has been resolved.

MONITORING over 1 year ago - at 11/29/2022 05:40PM

Steps to remediate the issue have been implemented by our engineering teams and error rates have subsided. We are actively monitoring ongoing performance.

INVESTIGATING over 1 year ago - at 11/29/2022 04:52PM

We are investigating elevated error rates bring returned from ShipEngine. We will update with more information as it becomes available.

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