Outage in ShipEngine

API Timeouts

Resolved Major
May 02, 2025 - Started 11 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are investigating reports of intermittent timeout errors impacting various endpoints.
Components affected
ShipEngine API
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 05/02/2025 07:28PM

This incident has been resolved.

MONITORING 11 days ago - at 05/02/2025 05:11PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 11 days ago - at 05/02/2025 04:06PM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 05/02/2025 04:04PM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 05/02/2025 04:03PM

We are investigating reports of intermittent timeout errors impacting various endpoints.

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