Is ShipHawk Down? ShipHawk status is operational

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Stats for ShipHawk official incidents in the last 30 days

Number of Incidents

1 outages

Since last incident

17 days

Users reports for ShipHawk in the last 12 hours

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Stay on top of ShipHawk's current and past outages

ShipHawk outages in the last 30 days per day

Minor · 16 days ago · lasted about 2 hours

Degraded API Performance

We are currently experiencing a partial API disruption. Our team is working to identify the root cause and implement a solution. Further details will be provided shortly.

Minor · 4 months ago · lasted about 20 hours

NetSuite Service | US Ashburn

NetSuite notified us that NetSuite service is unavailable in US Ashburn data centers as a result of a data center physical infrastructure issue. We will continue to monitor their progress as they resolve this issue. Customer impact: Customers with NetSuite accounts hosted in US Ashburn may experience delays in Orders and Shipments synchronization with NetSuite. Additional details can be found on the NetSuite status page - https://status.netsuite.com/ Start Time: 12:14pm Pacific Time

Minor · 7 months ago · lasted 3 days

Some Customers cannot sync Item Fulfillments from NetSuite

NetSuite users are facing issues with Item Fulfillments sync from NetSuite to ShipHawk. When NetSuite users save an Item Shipment record, the error is shown: "The result field Base Price cannot be grouped. Please edit the search and omit this field or use a different summary function." This was first reported at 5:15 AM Pacific Time. We are currently investigating and have reached out to NetSuite support. No changes that could cause the issue were made by ShipHawk.

Minor · 8 months ago · lasted about 1 hour

DHL eCommerce outage

DHL eCommerce has notified us they are experiencing an API outage. We will continue to monitor their progress as they resolve this issue. Customer impact: Some customers may be unable to rate, print labels or track with DHL eCommerce. Start Time: 7:40am Pacific Time

Major · 8 months ago · lasted about 3 hours

DHL eCommerce outage

DHL eCommerce has notified us they are experiencing an API outage. We will continue to monitor their progress as they resolve this issue. Customer impact: Some customers may be unable to rate, print labels or track with DHL eCommerce. Start Time: 1:24pm Pacific Time

Minor · 10 months ago · lasted about 1 hour

Investigating possible AWS outage

We are currently investigating an issue where some customers have reported being unable to log into ShipHawk. While AWS has not reported this yet, we are seeing degraded performance reported by: https://downdetector.com/status/aws-amazon-web-services/

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Frequently Asked Questions

Is ShipHawk down right now? What is ShipHawk current status?
ShipHawk seems to be up and running. We've updated the status 5 minutes ago.
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ShipHawk is up and running now. In the last 24 hours there was 0 outages.
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