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We continuously monitor the official Sigfox status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Sigfox outages.
Minor Resolved · 21 days ago · lasted 36 minutes
Incident S3 CORP-38578 on Sigfox network
Please be advised there is an incident on Sigfox network Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-38578 Severity S3 Service Impact Uplink messages capture - UP Uplink message storage and archiving - UP Uplink callbacks dispatch - DELAYED Uplink callbacks retrieval ("callback not sent" status) - IMPACTED/WILL BE PARTIALLY AVAILABLE FOLLOWING THE INCIDENT Downlink sequences - DEGRADED Downlink customer platform call backs - DEGRADED API service - UP backend.sigfox.com access - UP Start Date and Time 08/03/23 10:50 am CET Root cause analysis Analysis on-going
Minor Resolved · about 2 months ago · lasted 44 minutes
Incident S2 CORP-38275 on Sigfox network
Please be advised there was an incident on Sigfox network Incident reference CORP-38275 Severity S3 Service Impact Uplink messages capture - DELAYED (from 3:12PM to 3:17PM CET) Uplink message storage and archiving - UP Uplink callbacks dispatch - DELAYED (from 3:12PM to 3:57PM CET) Downlink sequences - FAILING (from 3:12PM to 3:17PM CET) Downlink customer platform call backs - UP API service - UP backend.sigfox.com access - UP Start Date and Time 30/01/23 03:12 pm CET End Date and Time 30/01/23 03:57 pm CET Root cause analysis Service has been restored following this temporary outage, Issue due to an application communication issue during daily maintenance operation.
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Minor Resolved · 4 months ago · lasted 8 minutes
Incident S3 CORP-37882 on Sigfox backend
Please be advised there is an incident on Sigfox backend Incident reference CORP-37882 Severity S3 Service Impact Service Map coverage is not displayed for all countries Start Date and Time 2022-11-28 14:30 UTC Root cause analysis Analysis on-going.
Major Resolved · 7 months ago · lasted about 3 hours
Incident S1 CORP-37183 on Sigfox network
Please be advised there is an on-going incident on Sigfox network. Incident reference CORP-37183 Severity S1 Service Impact Callbacks delay Downlink success rate drop Portal GUI access unavailabilities API error with 500 and 502 codes Registration jobs delay (device registration/transfer, base station registration...) Start/End Date and Time 17/08/22 from 11:23 AM CET to 13:40 PM CET Root cause analysis Database performance drop causing overall service impact.
Minor Resolved · 9 months ago · lasted 8 minutes
Incident S3 CORP-36814 on Sigfox network
Please be advised there is an incident on Sigfox network Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-36814 Severity S3 Service Impact Downlink sequences FAILING Start Date and Time 2022/07/05 21:10 UTC Root cause analysis Analysis on-going
Minor Resolved · 9 months ago · lasted about 2 hours
Dear partners, Please be advised that an incident is OPEN. Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-36771 Severity S3 Service Impact Downlink sequences FAILING Start Date and Time 2022/07/02 11:30 pm CET Root cause analysis Analysis on-going
Minor Resolved · 10 months ago · lasted less than a minute
Incident S3 CORP-36478 on Sigfox network
Please be advised there is an incident on Sigfox network Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-36478 Severity S3 Service Impact Issue with the mail delivery of the backend. No mails can be sent from the backend (user creation/password reset, CSV extracts notifications, Mail callbacks, ... ) Start Date and Time 2022-05-28 16:00 UTC Root cause analysis Analysis on-going
User-reported problems for Sigfox in the last 12 hours. It's a collection of user reports from different sources.
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