Sigfox Status

Resolved Incident S1 CORP-32139 on Sigfox network

Please be advised there is an incident on Sigfox network Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-32139 Severity S1 Service Impact Uplink message processing delay Partial downlink message failure Some stations communication status are reported as down on the backend Start Date and Time 05/11/21 02:10 am CEST Root cause analysis Analysis on-going

Resolved Incident S2 CORP-31732 on Sigfox network

Please be advised there is an incident on Sigfox network . Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-31732 Severity S2 Service Impact Some data advanced callback are not triggered. Start Date and Time 04/12/21 02:15 pm CEST Root cause analysis Analysis on-going

Resolved Incident S2 CORP-31502 on Sigfox Network

Please be advised that the incident on the Sigfox Network is now resolved. Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-31502 Severity S2 Service Impact Latency on callbacks delivery. Downlink messages failure. Start Date and Time 2021-03-24 11:12 AM CET End Date and Time 2021-04-01 00:00 AM UTC

Resolved Incident S3 CORP-31439 on Sigfox network

Please be advised that an incident occurred on the Sigfox Network Analysis of the root cause is still on-going and will be communicated as soon as possible. Incident reference CORP-31439 Severity S3 Service Impact Latency on message delivery Downlink service availability drop Start Date and Time 2021-03-20 01:00 AM CET Stop Date and Time 2021-03-20 01:15 AM CET Root cause analysis Several Sigfox base stations were affected by a communication problem at the same time, resulting in slower message processing and lower downlink success rates.

Resolved Incident S3 CORP-31399 on Sigfox network

Please be advised there is an incident on Sigfox network Incident reference CORP-31399 Severity S3 Service Impact Latency on message delivery Downlink service availability drop Start Date and Time 2021-03-18 01:05 AM CET Stop Date and Time 2021-03-18 01:20 AM CET Root cause analysis Received an asynchronous peak of queued frames, leading to latency in messages processing

Resolved Incident S2 CORP-31100 on Sigfox Network

Please be advised that an incident occurred on the Sigfox Network. Incident reference CORP-31100 Severity S2 Service Impact Downlink service availability drop in Japan. Start Date and Time 2021-03-01 02:10 AM CET End Date and Time 2021-03-01 03:15 AM CET Root cause analysis Analysis on-going

Resolved Incident S2 CORP-30925 on Sigfox network

Please be advised that an incident occurred on the Sigfox Network. Incident reference CORP-30925 Severity S2 Service Impact Latency on message delivery Downlink service availability drop Start Date and Time 2021-02-18 02:05 AM CET Stop Date and Time 2021-02-18 02:55 AM CET Root cause analysis Under analysis

Resolved Incident S2 CORP-30565 on Sigfox network

Please be advised there is an incident on Sigfox network Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-30565 Severity S2 Service Impact Downlink sucess rate Start Date and Time 01/02/21 01:50 am CET Root cause analysis Analysis on-going

Resolved Incident S2 CORP-30305 on Sigfox Network

Service Impacts: Difficulties to access Backend portal. Downlinks may have failed. Latency increase on uplink messages delivery and callbacks.

Resolved Incident S3 CORP-29826 on web portals & API

Please be advised there is an incident on Sigfox web portals & API. Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-29826 Severity S3 Service Impact Sporadic difficulties to access web portals & API Start Date and Time 14/12/20 19:35 am CET Root cause analysis Analysis on-going