This chart provides user-reported problems for Simwood in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Simwood status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Simwood outages and possible affected you.
Minor Resolved · 8 months ago · lasted about 1 hour
We are seeing elevated errors on our London SIP edge. Whilst this will not affect customers properly configured to use FQDN and SRV, we have manually failed DNS over to another Availability Zone for those who are not. We are investigating the underlying issue.
Minor Resolved · 11 months ago · lasted about 1 month
We have lost a power feed in Volta which has reduced redundancy across the whole site and taken some servers off-line. Affected services have already automatically migrated to other sites for those following our standard configurations and DNS has been modified for those forcing traffic to this particular site. Customers who haven't followed the interop at all (and are forcing traffic by IP address) will need to manually update their config. We are monitoring the situation and will advise on recovery in due course.
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Minor Resolved · 12 months ago · lasted about 1 month
Intermittent media delays in calls
We have had sporadic reports of delays in audio commencing on calls and have been investigating these since late last week. We would welcome fresh examples to assist us. Please submit these through [email protected] Thank you
Minor Resolved · about 1 year ago · lasted 3 months
We are investigating an issue with the Simwood Portal.
Minor Resolved · about 1 year ago · lasted 3 months
Intermittent issues with portal / API - degraded performance
We have received reports of intermittent issues that are impacting the API / Portal. This is currently being investigated and we'll update accordingly.
Minor Resolved · about 1 year ago · lasted 4 months
Intermittent API/portal timeout
We are currently investigating this issue.
Minor Resolved · about 1 year ago · lasted 5 months
Reports of Network issues
We are currently investigating this issue.
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