Resolved Minor Power loss in London Volta
We have lost a power feed in Volta which has reduced redundancy across the whole site and taken some servers off-line. Affected services have already automatically migrated to other sites for those following our standard configurations and DNS has been modified for those forcing traffic to this particular site. Customers who haven't followed the interop at all (and are forcing traffic by IP address) will need to manually update their config. We are monitoring the situation and will advise on recovery in due course.
Resolved Minor Intermittent media delays in calls
We have had sporadic reports of delays in audio commencing on calls and have been investigating these since late last week. We would welcome fresh examples to assist us. Please submit these through [email protected] Thank you
Resolved Minor Portal issues
We are investigating an issue with the Simwood Portal.
Resolved Minor Intermittent issues with portal / API - degraded performance
We have received reports of intermittent issues that are impacting the API / Portal. This is currently being investigated and we'll update accordingly.
Resolved Minor Intermittent API/portal timeout
We are currently investigating this issue.
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