Is Simwood Down? Simwood status is operational

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Stats for Simwood official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

484 days

Users reports for Simwood in the last 12 hours

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Stay on top of Simwood's current and past outages

Simwood outages in the last 30 days per day

Minor · over 1 year ago · lasted about 1 hour

London SIP edge

We are seeing elevated errors on our London SIP edge. Whilst this will not affect customers properly configured to use FQDN and SRV, we have manually failed DNS over to another Availability Zone for those who are not. We are investigating the underlying issue.

Minor · over 1 year ago · lasted about 1 month

Power loss in London Volta

We have lost a power feed in Volta which has reduced redundancy across the whole site and taken some servers off-line. Affected services have already automatically migrated to other sites for those following our standard configurations and DNS has been modified for those forcing traffic to this particular site. Customers who haven't followed the interop at all (and are forcing traffic by IP address) will need to manually update their config. We are monitoring the situation and will advise on recovery in due course.

Minor · over 1 year ago · lasted about 1 month

Intermittent media delays in calls

We have had sporadic reports of delays in audio commencing on calls and have been investigating these since late last week. We would welcome fresh examples to assist us. Please submit these through Thank you

Minor · almost 2 years ago · lasted 3 months

Portal issues

We are investigating an issue with the Simwood Portal.

Minor · almost 2 years ago · lasted 3 months

Intermittent issues with portal / API - degraded performance

We have received reports of intermittent issues that are impacting the API / Portal. This is currently being investigated and we'll update accordingly.

Minor · almost 2 years ago · lasted 4 months

Intermittent API/portal timeout

We are currently investigating this issue.

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Frequently Asked Questions

Is Simwood down right now? What is Simwood current status?
Simwood seems to be up and running. We've updated the status 8 minutes ago.
Was Simwood down today?
Simwood is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Simwood, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
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