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IsDown monitors Simwood's and more than 1000 services statuses.
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Simwood

Simwood Status

Simwood not working for you? Report it!

Stats

0 incidents in the last 7 days

0 incidents in the last 30 days

Automatic Checks

Last check: 1 minute ago

Last known issue: 6 months ago

Latest Incidents

Last 30 days

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Resolved Support Ticket System down

Our support system, supplied by Zendesk, is down as per status.zendesk.com. This will affect our ability to receive tickets from the portal and some porting functions. We will continue to process support tickets mailed into [email protected]

Resolved Portal / API working slowly for some functions

The API is working slowly for some functions and as the Portal works off of that, it is also affected. We have noted that the download of CDRs, rates and invoices are reported as being affected and are investigating

Resolved Calls not completing to imported numbers

We are receiving notifications of calls not completing to some ported numbers and are investigating

Resolved Communicator issues

We have received reports of customers having trouble logging into Communicator and are investigating this

Resolved Support Ticket system failure

Our Support Ticket system, provided by Zendesk, is down. We can continue to take calls and tickets emailed to [email protected] We have raised an urgent ticket with Zendesk

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Incidents
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Ongoing Incidents
107

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