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Simwood Status
Sources
Simwood status pageStats
0 incidents in the last 7 days
0 incidents in the last 30 days
Automatic Checks
Last check: 2 minutes ago
Last known issue: 6 months ago
Latest Incidents
Last 30 days
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01/08
02/08
Resolved Support Ticket System down
Our support system, supplied by Zendesk, is down as per status.zendesk.com. This will affect our ability to receive tickets from the portal and some porting functions. We will continue to process support tickets mailed into [email protected]
Resolved Portal / API working slowly for some functions
The API is working slowly for some functions and as the Portal works off of that, it is also affected. We have noted that the download of CDRs, rates and invoices are reported as being affected and are investigating
Resolved Calls not completing to imported numbers
We are receiving notifications of calls not completing to some ported numbers and are investigating
Resolved Communicator issues
We have received reports of customers having trouble logging into Communicator and are investigating this
Resolved Support Ticket system failure
Our Support Ticket system, provided by Zendesk, is down. We can continue to take calls and tickets emailed to [email protected] We have raised an urgent ticket with Zendesk
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