Number of Incidents
0 outages
Since last incident
484 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Simwood.
Minor · over 1 year ago · lasted about 1 hour
We are seeing elevated errors on our London SIP edge. Whilst this will not affect customers properly configured to use FQDN and SRV, we have manually failed DNS over to another Availability Zone for those who are not. We are investigating the underlying issue.
Minor · over 1 year ago · lasted about 1 month
We have lost a power feed in Volta which has reduced redundancy across the whole site and taken some servers off-line. Affected services have already automatically migrated to other sites for those following our standard configurations and DNS has been modified for those forcing traffic to this particular site. Customers who haven't followed the interop at all (and are forcing traffic by IP address) will need to manually update their config. We are monitoring the situation and will advise on recovery in due course.
Minor · over 1 year ago · lasted about 1 month
Intermittent media delays in calls
We have had sporadic reports of delays in audio commencing on calls and have been investigating these since late last week. We would welcome fresh examples to assist us. Please submit these through team@simwood.com. Thank you
Minor · almost 2 years ago · lasted 3 months
We are investigating an issue with the Simwood Portal.
Minor · almost 2 years ago · lasted 3 months
Intermittent issues with portal / API - degraded performance
We have received reports of intermittent issues that are impacting the API / Portal. This is currently being investigated and we'll update accordingly.
Minor · almost 2 years ago · lasted 4 months
Intermittent API/portal timeout
We are currently investigating this issue.
“If you are in SRE, IT, or Security and work in an environment with a lot of SaaS (which, let's face it, is all of them) - IsDown is your new best friend. Helpfully aggregates various Statuspages from services into a very clear dashboard. Worth every penny.”
“Your support is one of the best I have ever worked with. Thanks for having a great product AND great support.”
Get notified only when an outage impacts a certain component.
The data and notifications you need, in the tools you already use.
SaaS rules the world, and all teams depend on them to do their most productive work. IsDown helps you monitor all your cloud services, so you can focus on what matters.
Try it out! How much time you'll save your team, by having the outages information close to them?