Outage in Sitoo

Sitoo POS application

Resolved Minor
April 16, 2021 - Started about 3 years ago - Lasted 12 months
Official incident page

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Outage Details

We have identified an issue when using Sitoo POS. We will provide an update as soon as it becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 04/17/2021 05:32AM

This incident has been resolved.

IDENTIFIED about 3 years ago - at 04/16/2021 11:00AM

We had a minor incident related to an incomplete sync to Sitoo POS.

If you still experience problems logging in to Sitoo POS...
Please log in to your BackOffice and change the PIN of one of your contacts (whichever).
Wait a few minutes and it should work.

Are you in Sitoo POS, but can not make payments, searches, etc...
Go to "Menu" > "Settings" > "Advanced" > "Clear cache".

INVESTIGATING about 3 years ago - at 04/16/2021 10:51AM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 04/16/2021 10:33AM

We have identified an issue when using Sitoo POS. We will provide an update as soon as it becomes available.

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