Minor October 18, 2023 · lasted about 2 hours
This appears to be causing slow and sometimes failing requests when requesting data from the frontendMore details & updates
Minor August 21, 2023 · lasted about 8 hours
Due to a limited data corruption in the production database, a small portion of shared users may be unable to access the Skylight apps they were invited to. App owners are unaffected and can manual...More details & updates
Minor November 07, 2022 · lasted about 4 hours
One of our processors is encountering errors while processing traces, we have taken the worker offline to work on a fix. This is affecting a portion of our customers – if your app is affected you m...More details & updates
Minor August 26, 2022 · lasted 6 minutes
Problems with an upstream provider (Heroku) have taken down our website as well as agent authentication. It does not appear to affect all customers uniformly. We are still able to resolve and conne...More details & updates
We have registered 66 issues and outages in Skylight since we started monitoring on August 03, 2020.
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Major August 23, 2022 · lasted about 3 hours
Problems with an upstream provider (Heroku) have taken down our website as well as agent authentication. The Skylight collector is still operational and processing data from agents that were alrea...More details & updates
Minor July 22, 2022 · lasted about 1 hour
We are investigating a "clog" in the data processing pipeline that is causing one of the worker servers to be "stuck". This only affect a portion of the customers. If you are affected, you will see...More details & updates
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Number of Incidents
47 days ago
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