Is Skylight down?

Skylight current official status is Up and running

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Skylight Latest Stats, Incidents, and Reports

0
Incidents in the last 7 days
1
Incidents in the last 30 days
Reports in the last 12 hours

Resolved Minor Heroku SSL Service Degradation

The Skylight dashboard is inaccessible currently due to a configuration issue. This outage also impacted agent authentication – new authentications from agents will not succeed at the moment. Agents that are already authenticated can continue to report data until the authentication session expires. The data processing pipeline is technically unaffected by this outage as it is hosted on a different provider. However, given that agents are failing to authenticate (and therefore failing to submit traces), we expect this to cause lapses in Skylight data during the outage period.

Resolved Major Heroku SSL Service Degradation

The Skylight dashboard is inaccessible currently due to a potential configuration issue. This outage also impacted agent authentication – new authentications from agents will not succeed at the moment. Agents that are already authenticated can continue to report data until the authentication session expires.

Resolved Major Data Processing Outage

We are currently investigating this issue.

Resolved Minor Data Processing Delay

A subset of our customers are experiencing a delay in data processing. We're investigating the cause.

Resolved Minor Data Processing Partial Backlog

We're experiencing a backlog in data processing for some apps. We believe this issue is related to a bad data entry in our queue. We're working to remove this entry and continue processing the remaining backlog.

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FAQ

Is Skylight down?
Skylight seems to be up and running. We're updating the status regularly.
I'm having issues with Skylight, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Skylight is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when Skylight has issues.
Why IsDown?
We want to keep you updated on the status of the services that impact your company. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service.
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We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
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