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Resolved Minor Heroku SSL Service Degradation
The Skylight dashboard is inaccessible currently due to a configuration issue. This outage also impacted agent authentication – new authentications from agents will not succeed at the moment. Agents that are already authenticated can continue to report data until the authentication session expires. The data processing pipeline is technically unaffected by this outage as it is hosted on a different provider. However, given that agents are failing to authenticate (and therefore failing to submit traces), we expect this to cause lapses in Skylight data during the outage period.
Resolved Major Heroku SSL Service Degradation
The Skylight dashboard is inaccessible currently due to a potential configuration issue. This outage also impacted agent authentication – new authentications from agents will not succeed at the moment. Agents that are already authenticated can continue to report data until the authentication session expires.
Resolved Major Data Processing Outage
We are currently investigating this issue.
Resolved Minor Data Processing Delay
A subset of our customers are experiencing a delay in data processing. We're investigating the cause.
Resolved Minor Data Processing Partial Backlog
We're experiencing a backlog in data processing for some apps. We believe this issue is related to a bad data entry in our queue. We're working to remove this entry and continue processing the remaining backlog.
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