We continuously monitor the official Skylight Application status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Skylight Application outages.
Minor Resolved · 5 months ago · lasted about 4 hours
One of our processors is encountering errors while processing traces, we have taken the worker offline to work on a fix. This is affecting a portion of our customers – if your app is affected you may see missing data on the Skylight dashboard starting from around 20:50 UTC. We expect the missing data to be filled in once we resume processing.
Minor Resolved · 8 months ago · lasted about 1 hour
We are investigating a "clog" in the data processing pipeline that is causing one of the worker servers to be "stuck". This only affect a portion of the customers. If you are affected, you will see missing data from the Skylight dashboard for the last few hours (which is slowly populating). At this stage, we believe the data is safely received in the queue for processing, and once we resolve the issue that causes the "clog" we will be able to backfill the missing data.
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Major Resolved · 9 months ago · lasted 38 minutes
Our automation have failed to renew/replace the SSL certificates before they expired. We are currently replacing the certificates manually. In the meantime, both the Skylight dashboard and the data collecting servers (used by the agents to submit traces) are inaccessible. We are sorry for the inconvenience.
Minor Resolved · 9 months ago · lasted 35 minutes
Data Processing Partial Backlog
A subset of our customers are experiencing a delay in data processing. We've identified the cause and are working on a fix.
Yser-reported problems for Skylight Application in the last 12 hours. It's a collection of user reports from different sources.
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