Outage in Smile.io
Smile Admin - Customer search degraded
Resolved Minor
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Outage Details
Components affected
Smile.io Smile Merchant ExperienceLatest Updates ( sorted recent to last )
This has been resolved. The Customer search functionality should be working properly in the Smile admin.
The "customer search" functionality within Smile admin is experiencing degraded performance, which may cause delays or errors for merchants searching for newer customers at app.smile.io/customers. If you cannot find a particular customer, and urgently need to access their profile within Smile admin - please email help@smile.io and provide your store URL, as well as the customer(s)'s email address.
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