Split Status

Resolved Intermittent issues with login

We are receiving multiple reports of some customers that are unable to access their account via the UI and SSO. Engineering is actively monitoring the issue.

Resolved Cannot delete individual targeting rules

We are investigating an issue where individual targeting rules cannot be deleted. In most cases, you can work around this via Deleting all targeting rules (which resets the split) and/or inheriting from another environment. You can also leave the targeting rule and update to have the desired impact. If you have any questions about a workaround for your situation please contact [email protected]

Resolved Delays in the data ingestion pipeline

Starting at 14:50 UTC Split began to experience delays in our ingestion pipeline for impressions. There is no expected data loss, however, you will likely see an interruption relaying impressions to outgoing Webhooks and processing ingestion of events and impressions, making the data unavailable for experiment calculation. We are investigating the issue.

Resolved Delay in Split Changes using split filter name feature

We detected an issue which there is a delay in Split changes taking effect for customers who are leveraging Split filter names in Javascript/Node, Android and iOS SDKs, we are working on the issue now.

Resolved Delay in split changes

Engineering is monitoring an issue in which there is a delay in Split changes taking effect for customers who are leveraging streaming SDKs. A fix has since been pushed and we are taking measures to ensure customer SDKs have the latest data

Resolved Metrics not calculating

We are currently investigating an issue where the metrics are not calculating for any organization. This appears to have started at approximately 7am UTC.

Resolved Delay in posting events

Engineering is monitoring an issue that is causing a delay in posting events to the Split UI

Resolved Console access limited

Split's CDN provider identified a major provider having a global event, which caused a short term impact on the availability of Split's console. This occurred at 12:40 UTC on Sunday, August 30, and lasted for approximately 17 minutes. We are monitoring the situation.

Resolved Delays in processing metric calculations

We are seeing delays in processing some metric calculations. Only a subset of experiments are impacted. We are investigating the issue.

Resolved Experiments currently not calculating

Engineering has observed an issue where experiments are not properly calculating. We are actively investigating.