Is Split Down?

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Split Latest Stats, Incidents, and Reports

Incidents in the last 7 days
Incidents in the last 30 days
Reports in the last 12 hours
days since last incident

Resolved Minor Increased rate of 500 errors from SDK API

We have detected an increased rate in 500 errors being returned from our SDK API endpoints. Our engineering team is currently investigating this issue. Customer impact: This may cause SDKs to fail to initialize in some cases. SDKs already initialized and SDKs with previously cached information in the device will continue to operate normally.

7 days ago

Resolved Minor Live tail outage

We are currently investigating an issue causing the Live Tail feature to fail to start querying our data pipeline. There is no data loss.

13 days ago

Resolved Minor Web Console increased latency

We identified an issue causing application traffic to be routed to our failover region, causing increased latencies for some customers. We have rolled back the changes and latencies are expected to recover shortly. No data has been lost.

13 days ago

Resolved Minor Event types delay

We are currently investigating a delay in the processing of event types. Impact: New event types ingested are taking longer than usual to become available for metrics creation.

2 months ago

Resolved Minor Impressions traffic spike

We are currently investigating an unusual spike in traffic causing 500 errors from our impressions endpoint, for Feb-24-2022 from 18:08 - 18:13 UTC. While most of our SDKs are designed to retry on failed requests to prevent data loss, there is a potential loss with a 5 minute window of the spike.

3 months ago

Split Components Status

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Keep track of scheduled maintenance. Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.

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Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.

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Receive a Weekly Digest

Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.

Only receive notifications for specific components

Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.

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Frequently Asked Questions

Is Split down today?
Split seems to be up and running. We've updated the status 8 minutes ago.
I'm having issues with Split, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Split is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Split has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
We are missing some important service?
Contact us, and we'll add it ASAP.

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