This chart provides user-reported problems for Sucuri in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Sucuri status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Sucuri outages and possible affected you.
Minor Resolved · 4 months ago · lasted about 4 hours
Cluster 12 WAF/CDN intermittent connectivity issues
Our network monitoring tools have detected some intermittent network issues impacting Cluster 12 that has resulted in degraded performance. The issue looks to be localized with Frankfurt and Miami being the regions currently impacted. Our network engineering team are continuing to investigate the issue and we will post further updates once we have more detailed information. We hope to have the issue resolved shortly and we apologize for any trouble experienced.
Minor Resolved · 9 months ago · lasted 1 day
WAF Dashboard Connectivity Issues
Our PRODUCT dashboard (waf.sucuri.net/) is currently down. We are aware of an issue that is affecting customers' ability to log in to their WAF dashboard. We are investigating this issue and will provide updates as more information becomes available. Note that our Firewall, Monitoring and Backup products are unaffected and operating normally. The issue only impacts the front end used to set the waf.sucuri.net configuration options.
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Major Resolved · about 1 year ago · lasted 4 months
The WAF dashboard is currently unavailable due to an ongoing issue impacting one of our upstream providers. We are working with them to try and resolve the issue as soon as possible. Only the WAF management dashboard is impacted. The WAF service itself is unaffected.
Minor Resolved · about 1 year ago · lasted 5 months
We've identified an issue with one of our monitoring dashboards. No Firewall or Backups services should be affected by this issue. The only impact will be to accessing and managing the monitoring dashboard for monitor205. We will update this status report when the maintenance is completed. If you have any questions about this, please reach out to us at : https://support.sucuri.net.
Minor Resolved · over 1 year ago · lasted 6 months
Intermittent timeouts
We are currently investigating timeouts affecting some locations. We'll publish an update once we have more information to share.
Minor Resolved · over 1 year ago · lasted 8 months
Dashboards Unavailable
We are aware of login issues on our dashboard. We are investigating the cause with our upstream provider and we will provide an update as soon as we have more information to share. Note that our Firewall, Monitoring and Backup products are unaffected and operating normally. The issue only impacts the front end used to manage the products.
Minor Resolved · over 1 year ago · lasted 10 months
Intermittent Latency
Some Sucuri customers experienced extreme latency in the United States beginning around 2:30 pm Eastern time. SOC engineers isolated the problem to an upstream provider issue, and reconfigured the Sucuri network to route traffic out of the area which resolved this issue for the vast majority of customers at around 3:30pm Eastern. SOC engineers are currently monitoring the situation and working with our upstream provider to gain a root cause analysis. Customers still experiencing latency at this time (4:30pm Eastern) should open a support ticket for assistance.
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