Sucuri Status

Resolved WAF Dashboard Connectivity Issues

We are aware of an issue that is affecting customers' ability to log in to their WAF dashboard. We are investigating this issue and will provide updates as more information becomes available.

Resolved sitecheck.sucuri.net service is currently down

Our sitecheck.sucuri.net service is currently down. We are investigating the cause with AWS and we will provide an update as soon as we have more information to share. Note that our Firewall, Monitoring and Backup products are unaffected and operating normally. The issue only impacts sucuri sitecheck feature.

Resolved Support Dashboard Connectivity Issues

We are aware of an issue that is affecting customers' ability to log in to their support dashboard. We are investigating this issue and will provide updates as more information becomes available.

Resolved Maintenance: login.sucuri.net

We are conducting some planned maintenance on the login.sucuri.net server. We expect this work to take ~2 hours. During this time it will not be possible to login to the Sucuri dashboard, however the rest of our services will continue to operate as normal (WAF, Backups & Monitoring) We apologise for any inconvenience caused.

Resolved Intermittent login page failure

We are investigating the intermittent failure to load the login pages for some customers. We apologize for the inconvenience and will update here once more information is available.

Resolved Issue with login process.

We are aware of an issue affecting the Sucuri login process and are investigating. No other services are impacted. We will update our status page as more information becomes available.

Resolved Issue with login process.

We are aware of an issue affecting the Sucuri login process and are investigating. No other services are impacted. We will update our status page as more information becomes available.

Resolved Sucuri.net Latency and Dashboard Errors

We are aware of latency on Sucuri.net and errors thrown on monitoring and firewall dashboards. Our SOC team is investigating the dashboard issues and dashboard errors. Updates to this incident will be made when there is more information to share.

Resolved Issue with login process.

We are aware of an issue affecting the Sucuri login process and are investigating. No other services are impacted. We will update this as more information becomes available.

Resolved DNS routing issues - Sofia location

Our network monitoring tools have detected some routing issues impacting our name servers in the Sofia region. The issue is localized, and our name servers are working without issue in all other locations. Our network engineering team are investigating the issue and we will post further updates once we have more detailed information. The Firewall service is unaffected.