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While Zendesk hasn't updated their status yet, this incident is closed. We'll continue to monitor Zendesk's progress and start a separate incident should things turn for the worse.
Zendesk appears to have the issue under control and app functions have returned to normal.
https://status.zendesk.com/
We are investigating issues in relation to API response times from Zendesk, see: https://status.zendesk.com/
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