Outage in SweetHawk

Issues with the Zendesk Apps Framework

Resolved Minor
October 05, 2022 - Started 12 months ago - Lasted about 1 hour
Official incident page

Need to monitor SweetHawk outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including SweetHawk, and never miss an outage again.
Start a Free Trial

Outage Details

Zendesk is having issues with the app framework especially around manipulating ticket fields. Most apps use this and will be affected. Please disable any problematic apps until resolved by Zendesk. Apologies for the trouble, we are in touch with Zendesk to get this resolved.
Latest Updates ( sorted recent to last )
IDENTIFIED 12 months ago - at 10/05/2022 02:41PM

Zendesk is having issues with the app framework especially around manipulating ticket fields. Most apps use this and will be affected. Please disable any problematic apps until resolved by Zendesk. Apologies for the trouble, we are in touch with Zendesk to get this resolved.

Latest SweetHawk outages

Zendesk webhook delays - 4 months ago
Apps impaired - 6 months ago
Server outage - 9 months ago

Your Status Page Aggregator. Easily monitor all third-party dependencies.

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 2763 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

Try it out! How much time you'll save your team, by having the outages information close to them?

  • 14-day free trial
  • No credit card required to start
  • Cancel anytime
  • +2500 services available