Minor · 12 months ago · lasted about 4 hours
ThreatX engineering is investigating an issue in which the Dashboard page is suffering from degraded performance. Preliminary investigations appear to show recent data displayed in the Dashboard is missing or incomplete. As a workaround, customers may use the Explorer or Live View pages until the incident is resolved. This issue in the Dashboard page does not appear to have any impact on ThreatX protection services.
Minor · about 1 year ago · lasted about 2 hours
ThreatX on call staff are investigating a partial outage in the US-east-2 availability zone. This outage potentially affects customers with sensors deployed in the AWS us-east-2 availability zone, as well as customers with ThreatX accounts in the ThreatX us-east-2a availability zone. ThreatX staff is actively investigating and will update with more information as it becomes available.
Maintenance · about 1 year ago · lasted 22 minutes
The service powering the ThreatX Dashboard web application is currently unavailable. This incident is most likely related to the ongoing maintenance being performed but was not explicitly planned as part of the maintenance effort. ThreatX engineering is investigating the outage. At this time we do not believe any customer traffic is affected. We will update as soon as we know more details.
Minor · over 1 year ago · lasted 2 minutes
On the evening of Monday June 20th, beginning around 21:00 MDT we will be performing upgrades on our DB servers. While we do not anticipate any down time, customers could see some slight increases to latency. We are allotting 3 hours for this process to take place but will likely complete sooner. We will update the status page once the maintenance is complete.
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