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Resolved Minor Integration - Connect - AWS (US) - Performance Degradation
Please be advised that Integration - Connect is experiencing an issue with agents API. The TIBCO team is investigating this issue as a priority. While this is occurring, customers may see that agents are in Heartbeat Failed/Late state, and Flow debug might timeout or take longer, Connection creation/test times out. Scheduled and event-based Connect Apps will continue to run with some exceptions, and you will see a delay on Execution History updates.
Please be advised that Integration - Connect is experiencing an issue with slow performance in the user interface on Azure (US) and AWS AU. The TIBCO team is investigating this issue as a priority. While this is occurring, customers may see that App Prepare takes longer, and Flow debug might timeout or take longer. Scheduled and event-based Connect Apps will continue to run, but you will see a delay on Execution History updates. Please contact us via the TIBCO Support Portal (https://support.tibco.com) with any questions or concerns.
There has been no downtime to any of the cloud services and users can sign in and manage their applications. Please use the following URLs to login to TIBCO Cloud instead of https://cloud.tibco.com/ - AWS US region: https://account.cloud.tibco.com - AWS EU region: https://eu.account.cloud.tibco.com - AWS Australia region: https://au.account.cloud.tibco.com - Azure US: https://account.us.azure.cloud.tibco.com
Resolved Major Spotfire® (US) not accessible
After authentication, the login screen times out. The issue is currently being investigated.
Resolved Minor TIBCO Cloud™ API Management - Degradation
Please be advised that currently TIBCO Cloud™ API Management platform is experiencing service degradation which is linked with the mashery wildcard certificate update. Based on the available information at this time, we believe that following components are affected. Mashery V2/V3 API OAuth- Creation and Refresh of existing Tokens Mashery Admin Dashboard TIBCO team is engaged and working on this with priority. We are committed to providing you follow-up updates through Status page as soon as we have more information. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.
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