Is TokBox Down? Check current status

Check if TokBox is down, official outages, user-reported issues, and outages map.

Current TokBox status

TokBox is working normally

Updated from TokBox official status page a few minutes ago

NEW VONAGE API STATUS PAGE

started over 3 years ago
This status page won't be updated anymore. The new API status page (https://vonageapi.statuspage.io/) replaced this page on Monday, July 11, 2022. Please update your subscriptions and any automatio...
Check details & latest updates

Having problems with TokBox?

TokBox service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more TokBox status data.

TokBox Outage Map

View TokBox Outage Reports Map

Track TokBox on your status page

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  • Track status changes in real-time
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TokBox recent outages and downtime history

IsDown has tracked 179 incidents since started monitoring TokBox status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Jul 08, 2022
08:00 PM CEST
Minor
Potential issue in our Video platform
At 17:39 UTC, one of our Video servers in our Frankfurt data center restarted. Customer archive c...
less than a minute
Jul 07, 2022
07:04 PM CEST
Minor
Issue with Archiving Service
We have identified the issue impacting the uploading of archives. While we investigate the root c...
16 minutes
Jul 04, 2022
05:56 PM CEST
Minor
Some Archives Uploading Delayed
We were observing delays in uploading some archives to destination storage buckets starting July ...
about 1 hour
Jul 01, 2022
01:39 PM CEST
Minor
Issue with Video API services
We have detected a degradation in our DB access responsiveness that could lead in some cases to i...
30 minutes
Jul 01, 2022
12:18 AM CEST
Minor
Issue with our video platform for Frankfurt
At 19:14 UTC, one of our Enterprise Video servers in our Frankfurt datacenter restarted. Custome...
2 minutes
Jun 30, 2022
09:03 PM CEST
Minor
Issue In Uploading Archives
We are observing delays in uploading some archives to customers' storage buckets starting June 30...
about 1 hour
Jun 29, 2022
05:28 PM CEST
Minor
Session monitoring callback delay
An issue has been identified with our Session Monitoring callback infrastructure. As a result of ...
33 minutes
Jun 26, 2022
02:36 PM CEST
Minor
Connection issues with China Relay
We have detected an issue with the Vonage China proxy and are working to resolve the issue on 202...
8 days
Jun 22, 2022
09:26 PM CEST
Minor
Potential issue in our SIP platform
At 3:00pm EDT one of the components for the SIP interconnect crashed and immediately restarted. ...
6 minutes
Sign up to check more outage history

Looking to track TokBox outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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TokBox reported issues and comments

  • Adam - Unable to connect to video api servers for processing video. Tokbox servers appear to be down. .

TokBox components or services current status

Component Status
Enterprise OK
Standard OK
Tools OK
Account Portal OK
China Relay OK
Advanced Insights OK
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Video communication platform offering APIs for embedding live video, voice, messaging, and broadcasting capabilities into web and mobile applications, with advanced monitoring and archiving options.

Monitoring TokBox since April 2020

Tracking 18 TokBox services and regions

Need help? Try here:
Support at official website.
Check their official status page.

0 incidents in 2025

Frequently Asked Questions

Is TokBox down today?

TokBox isn't down. You can check TokBox status and incident details on the top of the page. IsDown continuously monitors TokBox official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current TokBox status?

TokBox is currently operational. You can check TokBox status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a TokBox outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is TokBox down today or just slow?

Yes, TokBox might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are TokBox outages detected?

IsDown monitors the TokBox official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is TokBox having an outage right now?

TokBox last outage was on July 11, 2022 with the title "NEW VONAGE API STATUS PAGE"

How to check if TokBox is down?

Why use IsDown to monitor TokBox instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor TokBox and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring TokBox?

IsDown and DownDetector help users determine if TokBox is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about TokBox's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about TokBox status changes?

IsDown offers an easy way to monitor TokBox with maximum flexibility

Major Outages Notifications

IsDown monitors TokBox for major outages. A major outage is when TokBox experiences a critical issue that severely affects one or more services/regions. When TokBox marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors TokBox status page for minor outages. A minor outage is when TokBox experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in TokBox status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

TokBox publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors TokBox and all their 18 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

TokBox and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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