TOPdesk environments are not available

Some customers are still experiencing issues importing email into TOPdesk from Microsoft Exchange Online mailboxes. 

Microsoft updated their status page: Users may experience delays or access issues in the Exchange Online service via any connection mehod.

Admins have access to the service health status of Microsoft itself:

https://portal.office.com/adminportal/home#/servicehealth

TOPdesk is operational again, but we notice that some functionalities that uses integrations with other systems, like mailimport, Single Sign On and Action Sequences, are not working properly yet. 

We are still investigating this issue.

A fix has been implemented by our CDN provider. All TOPdesk environments should be operational again. 

We are closely monitoring the status.

Some environments seems to be available again. We also noticed that the connection is not stable yet. We are closely monitoring the status.

The issue is identified and a fix is being implemented by our CDN provider.

Our CDN provider is currently investigating issues with their services and/or network. Users may experience errors or timeouts reaching Cloudflare’s network or services.

For updates check:

https://www.cloudflarestatus.com/incidents/xvs51y9qs9dj

We are currently experiencing problems on all our hosting locations due to a problem at our Content Delivery Network. As a result your TOPdesk environment may show a '500 internal server error' message.

We are aware of the problem and are working on a solution.

Our apologies for the inconvenience. The current status can be found on our TOPdesk Status Page: https://status.topdesk.com

To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR22 06 4723.