Outage in TrekkSoft

Global issues in several Trekksoft production functionalities

Resolved Major
October 22, 2023 - Started 7 months ago - Lasted about 24 hours
Official incident page

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Outage Details

We are currently experiencing global issues in several Trekksoft production functionalities (a.o. Backoffice, POS Desk). Our developers are already investigating on finding the root cause of the issue. We will keep you updated and apologize for the inconvenience caused.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/23/2023 08:04AM

The incident has been resolved and all the Trekksoft functionalities are again operational as normal.

We will provide a postmortem of the incident in the following days.

Once again we want to apologize for any inconvenience this might have caused you.

MONITORING 7 months ago - at 10/22/2023 09:31AM

Trekksoft functionalities are again operational for the vast majority of our users, however, we keep working on it and monitoring the situation.

INVESTIGATING 7 months ago - at 10/22/2023 08:41AM

We are currently experiencing global issues in several Trekksoft production functionalities (a.o. Backoffice, POS Desk).

Our developers are already investigating on finding the root cause of the issue.

We will keep you updated and apologize for the inconvenience caused.

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