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Stats

0 incidents in the last 7 days

2 incidents in the last 30 days

Automatic Checks

Last check: 1 minute ago

Last known issue: 26 days ago

Latest Incidents

Last 30 days

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Resolved Partial outage due to DNS errors

Some of our customers might experience connectivity issues due to DNS errors, our team is investigating the issue.

Resolved Connectivity issues

We are experiencing connectivity issues due to a partial outage at our DNS provider that may affect some of our customers. We are investigating the issue further.

Resolved Partial outage due to DNS errors

Some of our customers might experience connectivity issues due to DNS errors, our team is investigating the issue.

Resolved Tresorit desktop and mobile apps - partial outage

A few of our users might experience problems with accessing their files through the desktop and mobile apps. We are investigating this issue at the moment and will keep you updated.

Resolved Tresorit web interface - Connectivity issue

We are experiencing a connectivity issue on our web interface. We are investigating the underlying reason, all desktop and mobile apps work without disturbance.

Resolved Connectivity issues for clients

Some customers might notice connectivity issues. We are investigating the underlying reason and keep you posted as we resolve the issue.

Resolved Tresorit web interface - Connectivity issue

We are experiencing connectivity issue on our web interface. We are investigating the underlying reason, in the meantime to access your files please use our application that you can download from here: https://tresorit.com/download. Thank you for your understanding and patience.

Resolved Tresorit applications - network issue

The Tresorit applications may have network connection issues. The web interface is working fine, so in case you are affected by this issue, as a workaround please log in here: https://web.tresorit.com/login. The Tresorit Team is already investigating the case.

about 1 year ago Official incident report

Resolved Temporary problems with sending two factor text messages and voice calls

The issue has been identified and we are actively working on a fix.

over 1 year ago Official incident report

Resolved E-mails cannot be received

Tresorit customers cannot receive emails for 2-factor authentication when logging in and freshly created Tresorit users cannot verify their email address because of a lack of verification email due to our 3rd party email provider, Sendgrid issues. This email service is not available from 10:30 CET. Sendgrid is already working on the solution.

over 1 year ago Official incident report

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We monitor all problems and outages and keep you posted on their current status in almost real-time.

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Services Available
1000
Incidents registered
57058
Monitoring Incidents
79

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