Outage in Vertex
Vertex Exemption Certificate Wizard (ECW) Service Disruption
Resolved Minor
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Outage Details
Components affected
Vertex Exemption Certificate Wizard (ECW)Latest Updates ( sorted recent to last )
All Vertex Cloud services have been fully restored. The team will continue to monitor and examine the root cause. If you have any questions, please submit a ticket via the Vertex Community.
We are continuing to monitor for any further issues.
Vertex’s Production Support team identified and addressed the issue. The team continues to monitor service to ensure full performance for all customers. If you have any questions, please submit a support ticket via the Vertex Community.
Our monitoring processes indicate that some customers are experiencing an issue with Exemption Certificate Wizard. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available. If you have any questions, please submit a ticket via the Vertex Community.
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