2023-05-26 - EMEA - ThreatSync Incident-Indexing Issues

We are no longer experiencing issues saving new incidents and this event is now resolved. The system is operating normally at this time.

Our systems are showing as recovering and we're monitoring to ensure system stability. There may still be some delays while the system catches up. We'll post our next update in 30 minutes, if not sooner.

We've deployed additional measures to help address this issue. We apologize for the impact this event has caused and thank you for your patience. We'll post our next update in 60 minutes, if not sooner.

We are still working to restore normal operations. We'll post our next update in 60 minutes, if not sooner.

We are continuing to work to resolve this issue. The next update will be in 60 minutes, if not sooner. Thank you for your patience.

We've deployed additional resources to address an increase in load we are observing. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.

We are re-opening the investigation into saving new incidents. We'll post our next update in 60 minutes, if not sooner.

We continue to monitor the system to ensure stability. We'll post our next update in 60 minutes, if not sooner.

Our systems show new incidents are once again being saved and we're monitoring to ensure system stability. There may be some delays while the system catches up. We'll post our next update in 30 minutes, if not sooner.

We continue to investigate issues with saving new incidents. Next update in 30 minutes, if not sooner. Thank you for your patience.

We're investigating issues saving new incidents. Once we determine the impact and scale of these potential issues we'll post our next update in 30 minutes, if not sooner.