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Workato Outages
Resolved Minor Recipes with pubsub trigger not processing jobs
We are currently investigating issues with the pubsub service. It affects some customers using the workato_pub_sub adapter trying to consume from topics with high number of messages. Our team is working on a fix and will investigate the root cause.
Resolved Minor APIM recipe jobs with javascript custom code actions failing
We are investigating failures of javascript custom code actions in APIM recipe jobs
Resolved Minor Intermittent DNS Resolution issue
We are aware of DNS issues affecting a small number of recipe job actions. We are currently investigating it.
Resolved Minor Sporadic failures in webhook ingestion
We have identified an issue where some webhooks receive a 500 response code. We have traced this to a problem with a subset of EC2 machines and are working to replace them.
Resolved Minor Delay in job execution (non-APIM)
Between approximately 19:00 and 19:30 PDT, an infrastructure failure resulted in degraded performance (delay in the start of execution) for jobs with non-APIM triggers (polled, webhooks, asynchronous recipe invocation). We have restored the underlying infrastructure component and performance has returned to normal.
Workato Components Status
Workato Alternatives
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
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Frequently Asked Questions
- Is Workato down today?
- Workato seems to be up and running. We've updated the status 1 minute ago.
- I'm having issues with Workato, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when Workato is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Workato has issues.
- Why use IsDown?
- We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Are we missing an integration?
- Contact us, and we'll add it ASAP.
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