Outage in Workato

Sage Intacct Connector Session Timeout Errors

Resolved Minor
August 13, 2025 - Started about 14 hours ago - Lasted about 4 hours
Official incident page

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Outage Details

We have identified the issue causing "Session timed out" errors in the Sage Intacct connector and are actively working to resolve it. We will share further updates as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 08/13/2025 09:35AM

Our team has taken remediation steps, and this incident is now resolved. Recipes using the Sage Intacct connector should no longer experience "Session timed out" errors. However, customers who continue to see this error may need to reconnect their Sage Intacct connections. If you continue to experience any issues, please contact Workato Support at support.workato.com.

IDENTIFIED about 11 hours ago - at 08/13/2025 08:13AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 13 hours ago - at 08/13/2025 06:29AM

We continue working on the fix and will share more information soon.

IDENTIFIED about 14 hours ago - at 08/13/2025 05:45AM

We have identified the issue causing "Session timed out" errors in the Sage Intacct connector and are actively working to resolve it. We will share further updates as soon as possible.

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