Resolved Users unable to log in and access platform
Platform login and dashboard are currently down. Published campaigns are operating normally.
Resolved Intermittent performance issues and errors due to Amazon Web Services service disruption
AWS is reporting a disruption of some services in the US-East-1 region. As a result, Wyng customers may experience performance issues or intermittent errors when accessing experiences, submitting forms, or accessing the management dashboard. Content streams may also be impacted.
Resolved Some user generated content is not being displayed
Some user generated content is not being displayed in galleries, and in the content management dashboard. This is affecting multiple clients. We are investigating.
Resolved Issues accessing campaign list
Some logged in users may have issues accessing some features in the dashboard, including the Campaigns->Manage tab, and Metrics. We are investigating.
Resolved New content ingestion from Instagram and Twitter is not working
Since 10:35 AM US eastern time, new content ingestion from Instagram and Twitter is not working. Some content moderation features may also not be available. Content API queries are working normally. We are currently investigating this issue.
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