Number of Incidents
1 outages
Since last incident
10 days
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Major · 10 days ago · lasted about 1 hour
Since 630AM WIB, we noticed service degraded due to some noticed network traffic destruction which causing cluster unreachable. We are investigating the issues right now.
Minor · 3 months ago · lasted about 15 hours
Dear customers, We are noticing a degraded experience / delay in payment processing as follow: - Virtual Account creation for some banks will be PENDING - Alfamart creation from Checkout/Invoice will be PENDING Our teams are investigating the issue
Minor · 4 months ago · lasted about 10 hours
Dear customers, We are currently experiencing a disbursements disruption from our partners. They have acknowledged the incident and will work towards restoring service. Impact - - Remittance will be delayed and kept in PENDING status - Delay for disbursements and withdrawals We apologize for any inconvenience caused. Sincerely, Xendit Customer Success
Minor · 5 months ago · lasted about 1 hour
[Degraded] High Latency and 5xx Errors on APIs
Dear customers, We are noticing degraded experience on Xendit APIs affecting less than 1% of traffic. Some API requests may experience high latency that resulted in 5xx errors. Our team is investigating the issue.
Minor · 6 months ago · lasted about 1 hour
Intermittent API errors across all products
Dear customer, We're currently experiencing intermittent issues across all products. We are investigating the issue. In the meanwhile, you may experience elevated error rates.
Minor · 6 months ago · lasted 34 minutes
Dear customers, We are detecting an increase of 307 responses on Xendit APIs starting 10:32-10:43pm GMT+7 Our team has identified the issue on our Firewall and implemented the fix We are monitoring the results We apologized for the inconvenience caused
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