Outage in Xendit

Delayed callback for few transactions on VA and E-wallet

Resolved Minor
November 11, 2023 - Started 6 months ago - Lasted 1 day
Official incident page

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Outage Details

Dear valued customers, We identified an issue for VA and E-wallet payment where some of payment callback for these channels will be delayed until 6 pm 12/11/2023. - BNI VA - BCA VA - BSS VA - BJB VA - BNC VA - BRI VA - Mandiri VA - CIMB VA - Permata VA - PayMaya E-wallet We have identified the issue and currently applying fixes for this. Thank you for your understanding.
Components affected
Xendit BRI Xendit BCA Xendit BSS Xendit BNI Xendit Permata Xendit Mandiri
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/13/2023 04:01AM

This incident has been resolved.

INVESTIGATING 6 months ago - at 11/11/2023 06:08PM

Dear valued customers,

We identified an issue for VA and E-wallet payment where some of payment callback for these channels will be delayed until 6 pm 12/11/2023.
- BNI VA
- BCA VA
- BSS VA
- BJB VA
- BNC VA
- BRI VA
- Mandiri VA
- CIMB VA
- Permata VA
- PayMaya E-wallet

We have identified the issue and currently applying fixes for this.

Thank you for your understanding.

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