Outage in xMatters
Issue Discovered - Service disruption in North American Region – Web User Interface
Resolved Minor
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Outage Details
xMatters monitoring tools have identified a potential issue with the xMatters Web User Interface for some clients located in the North America region. We are currently investigating the issue and will update as information becomes available.
If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help
If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help
Components affected
xMatters Web InterfaceLatest Updates ( sorted recent to last )
MONITORING
almost 3 years ago - at 07/12/2022 06:48PM
The xMatters Incident Response team has deployed a fix for the issue. We are currently monitoring the situation to ensure the implementation is stable and that all services are restored. Some customers may still experience some performance degradation in dashboard widgets.
IDENTIFIED
almost 3 years ago - at 07/12/2022 06:40PM
The xMatters Incident Response team has identified the source of the issue and is working on a fix. We will update once a solution has been identified and implemented.
INVESTIGATING
almost 3 years ago - at 07/12/2022 06:37PM
We are continuing to investigate the issue. Some customers may be experiencing intermittent errors when logging into the xMatters Web UI.
INVESTIGATING
almost 3 years ago - at 07/12/2022 06:30PM
xMatters monitoring tools have identified a potential issue with the xMatters Web User Interface for some clients located in the North America region. We are currently investigating the issue and will update as information becomes available.
If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help
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