Issue Discovered - Service disruption in All Regions – Multiple Services

We are seeing traffic to all xMatters instances, we continue to monitor. Some instances may experience increased latency.

We are continuing to monitor for any further issues.

The xMatters Incident Response team is seeing some instances recovering, xMatters engineering is monitoring the situation to ensure the system is stable and that all services are restored.

We are currently tracking a problem with our cloud provider and are working directly with them to resolve the issue. We will provide updates as soon as we know more. This outage is impacting multiple services across the internet.

xMatters monitoring tools have identified a potential issue with xMatters On-Demand for clients in All Regions. We are currently investigating the issue and will update as information becomes available.

Please see incident details for specific services impacted.

If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support team is waiting to help.