Number of Incidents
1 outages
Since last incident
25 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Yousign.
Major · 25 days ago · lasted about 3 hours
Yousign V2 (https://webapp.yousign.com) and V3 APP (https://yousign.app) is currently experiencing issues with the login page. Refreshing the page would be enough to fix the issue. Our engineers are working to resolve this as fast as possible. We will update you again shortly here. If you have urgent questions, please contact our support team by sending an email to support@yousign.com.
Minor · about 1 month ago · lasted about 1 hour
[V3][Yousign] Signature creation issue when using ordered signature
We are experiencing a bug affecting the signature creation. Fields cannot be added in case of an ordered signature. The following workaround can be applied until the fix is deployed: 1. Disable signing order 2. Add required fields 3. Re-enable signing order
Minor · about 2 months ago · lasted 43 minutes
[V3][YOUSIGN] Degradation in document preview
Hello, We're encountering a problem affecting document previews on Yousign. We are currently working on resolving the problem. If you have any questions, please contact support@yousign.com
Minor · about 2 months ago · lasted about 2 hours
[V3][YOUSIGN] Degradation in document preview
Hello, We're encountering a problem affecting document previews on Yousign. We are currently working on resolving the problem. If you have any questions, please contact support@yousign.com
Minor · 2 months ago · lasted 34 minutes
V2 API & APP - Webhook slowdown
Some customers may be experiencing an delay since 15:50 with web hooks with our service. Our engineers are working to identify and resolve this as fast as possible. We will update you again shortly here. If you have urgent questions, please contact our support team by sending an email to support@yousign.com.
Minor · 2 months ago · lasted about 2 hours
Some clients may have experience delay between 11:00 to 11:33 in receiving SMS message from Yousign V3 APP, V3 API (https://yousign.app) and V2 APP, V2 API (https://webapp.yousign.com). Our engineers are working to resolve this as fast as possible. We will update you again shortly here. If you have urgent questions, please contact our support team by sending an email to support@yousign.com.
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