Yousign

Yousign Status

Official source Everything seems OK
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Stats

0 incidents in the last 7 days

2 incidents in the last 30 days

Automatic Checks

Last check: 3 minutes ago

Last known issue: 16 days ago

Latest Incidents

Last 30 days

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Resolved V2 API & APP - Unavailability

Yousign V2 API & APP was unavailable from 17h20. We are investigating.

Resolved Degradation

Our customers may be experiencing an issue with our service. Our engineers are working to identify and resolve this as fast as possible. The problem seems to be linked to our IAAS provider. We will update you again shortly here. If you have urgent questions, please contact our support team by sending an email to [email protected]

Resolved V2 API - Elevated API errors

Yousign V2 API generated an elevated level of API errors (https://api.yousign.com) between 17H43 and 17H44 CEST. If you have urgent questions, please contact our support team by sending an email to [email protected]

about 1 month ago Official incident report

Resolved Degradation

From 11:20 am to 11:32 am, we encountered a malfunction that disrupted some functions of the Yousign V2 application and generated some perturbations for some customers, the problem has since been resolved. If you have urgent questions, please contact our support team by sending an email to [email protected]

about 1 month ago Official incident report

Resolved Signatures delay

Some clients may experience a delay in signing documents. Our engineers are working to resolve this as fast as possible. We will update you again shortly here. If you have urgent questions, please contact our support team by sending an email to [email protected]

Resolved Degradation

A problem in the signature process is in progress since this morning, resulting in delays. Our technical team is in the process of resolving it. We will update you again shortly here. If you have urgent questions, please contact our support team by sending an email to [email protected]

Resolved V1 API & APP - Delay

Some clients may experience a delay in accessing Yousign V1 API & APP (https://api.yousign.fr:8181 & https://yousign.fr/login). Our engineers are working to resolve this as fast as possible. We will update you again shortly here. If you have urgent questions, please contact our support team by sending an email to [email protected]

Resolved Degradation

Some customers may be experiencing an issue with our service. Our engineers are working to identify and resolve this as fast as possible. Performance degradation in signature processing. We will update you again shortly here. If you have urgent questions, please contact our support team by sending an email to [email protected]

Resolved V2 - Delay on proof generation

Some clients may experience an issue to download signature proof on our application v2. Our engineers are working to resolve this as fast as possible. We will update you again shortly here. If you have urgent questions, please contact our support team by sending an email to [email protected]

Resolved Issue in email processing

Since last night, some emails are blocked by our main provider, we switched immediately to our secondary provider. There is therefore no impact at this time, however some emails from yesterday are still blocked. A ticket is in progress with our external provider to solve this problem. We will keep you informed of the evolution of this issue.

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