Outage in Yousign
[Production] - V2 - V3 - APP + API - signature processing delays
Resolved Minor
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Outage Details
Our V2 and V3 platforms are impacted by a general slowness.
Signature processing is taking longer than expected.
Our teams are mobilized to resolve this incident as quickly as possible.
We apologize for any inconvenience.
If you have urgent questions, please contact our support team by sending an email to [support@yousign.com](mailto:support@yousign.com).
Components affected
Yousign API V2 - https://api.yousign.com Yousign APP V2 - https://webapp.yousign.comLatest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 06/04/2025 09:30PM
This incident has been resolved.
MONITORING
2 days ago - at 06/04/2025 09:21PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 days ago - at 06/04/2025 09:16PM
The issue has been identified and only impact QES signature level
INVESTIGATING
2 days ago - at 06/04/2025 08:58PM
Our V2 and V3 platforms are impacted by a general slowness.
Signature processing is taking longer than expected.
Our teams are mobilized to resolve this incident as quickly as possible.
We apologize for any inconvenience.
If you have urgent questions, please contact our support team by sending an email to [support@yousign.com](mailto:support@yousign.com).
Latest Yousign outages
V3 - Delay on eSignatures - 11 days ago
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[Production] - V2 - V3 - APP + API - Slowness on our platform & signature processing delays - 26 days ago
Email Notification Sending Issues - about 1 month ago
Incident: API and Rendering Service Degradation - about 1 month ago
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