Outage in ZoomInfo

Intermittent NeverBounce Issues

Resolved Minor

July 02, 2021 - Started almost 5 years ago - Lasted 9 months
Official incident page

Incident Report

We are experiencing some intermittent issues where job processing is being effected along with API traffic on the NeverBounce stand alone platform. This is also causing issues with NeverBounce List processing in the ZoomInfo platform. Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

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Latest Updates ( sorted recent to last )

MONITORING almost 5 years ago - at 07/02/2021 03:46PM

A fix has been implemented and our team is monitoring the results.

INVESTIGATING almost 5 years ago - at 07/02/2021 02:32PM

Our team is temporarily taking down the dashboard on the NeverBounce Platform as they continue to investigate and work towards a resolution on this issue.

INVESTIGATING almost 5 years ago - at 07/02/2021 01:08PM

We are experiencing some intermittent issues where job processing is being effected along with API traffic on the NeverBounce stand alone platform. This is also causing issues with NeverBounce List processing in the ZoomInfo platform.

Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

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