Outage in ZoomInfo
ZoomInfo - Contact Search Latency
Resolved MinorIncident Report
Summary AI Generated
ZoomInfo experienced a 38-minute incident where users encountered latency and errors when accessing contact data, with information failing to load properly across multiple platform areas and contact exports being unavailable. Users reported that client information was not displaying as expected during the outage. Engineering implemented a fix that restored normal contact data functionality and resolved the issue.
We are aware of and investigating an issue that may cause latency or errors when accessing contact data on ZoomInfo platforms. During this time, contact data may not load as expected in multiple areas of the platform. Users will not be able to export contact data during this time as well.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/04/2026 04:49PM
This incident has been resolved.
MONITORING
about 2 months ago - at 03/04/2026 04:40PM
Engineering has implemented a fix and contact data should now populate as expected on ZoomInfo products. We are continuing to monitor this fix to ensure the platform is operating as expected.
INVESTIGATING
2 months ago - at 03/04/2026 04:13PM
We are aware of and investigating an issue that may cause latency or errors when accessing contact data on ZoomInfo platforms. During this time, contact data may not load as expected in multiple areas of the platform. Users will not be able to export contact data during this time as well.
source IsDown
Service outage affecting search and loading
Reports started 16 minutes before official outage was reported
Users report long search times, no results, and non-loading extensions, indicating a potential service outage or system failure.
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