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Outage in ZoomInfo

ZoomInfo - Contact Search Latency

Resolved Minor
March 04, 2026 - Started about 15 hours ago - Lasted 38 minutes
Official incident page

Incident Report

Summary AI Generated

ZoomInfo experienced a 38-minute incident where users encountered latency and errors when accessing contact data, with information failing to load properly across multiple platform areas and contact exports being unavailable. Users reported that client information was not displaying as expected during the outage. Engineering implemented a fix that restored normal contact data functionality and resolved the issue.

We are aware of and investigating an issue that may cause latency or errors when accessing contact data on ZoomInfo platforms. During this time, contact data may not load as expected in multiple areas of the platform. Users will not be able to export contact data during this time as well.
Components affected
ZoomInfo Powered by DiscoverOrg

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Latest Updates ( sorted recent to last )
RESOLVED about 14 hours ago - at 03/04/2026 04:49PM

This incident has been resolved.

MONITORING about 15 hours ago - at 03/04/2026 04:40PM

Engineering has implemented a fix and contact data should now populate as expected on ZoomInfo products. We are continuing to monitor this fix to ensure the platform is operating as expected.

INVESTIGATING about 15 hours ago - at 03/04/2026 04:13PM

We are aware of and investigating an issue that may cause latency or errors when accessing contact data on ZoomInfo platforms. During this time, contact data may not load as expected in multiple areas of the platform. Users will not be able to export contact data during this time as well.

source IsDown Service outage affecting search and loading Reports started 16 minutes before official outage was reported

Users report long search times, no results, and non-loading extensions, indicating a potential service outage or system failure.

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