ZoomInfo's GTM Studio experienced platform latency issues affecting Audience functionality, causing users to encounter delays, errors, and freezing when creating, enriching, or opening Audiences. The engineering team investigated the root cause and implemented a fix after 4.8 hours, with monitoring in place to ensure resolution.
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A fix has been implemented and we are monitoring the results.
We are continuing to investigate the issue impacting Audiences within GTM Studio, users may be experiencing latency when creating or enriching Audiences.
Our Engineering teams are actively working to identify the root cause and resolve this issue as quickly as possible. We will provide updates as new information becomes available.
We are aware of and investigating an issue that may cause latency or errors when creating and enriching an Audience. In addition you may see an error or freezing when attempting to open Audiences.
Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
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